Lidia Crisan

Date of birth: **/**/**** Nationality: Romanian Gender: Female +40-077*******

+40-072******* adin7s@r.postjobfree.com

Constantin Cel Mare, Bl A34, Sc C, Ap 4, Timisoara, Romania 07/07/2018 – 30/09/2018 – Romania

BARTENDER – Extenso Blue S.R.L

- providing information about company products

- maintaining an open and warm relationship with customers

- observing customers behavior an indeterminate customer from wanting to provide them with a greater state of comfort

- overcoming problematic situations with calm and patience

- maintenance, communication and collaboration relations with stratified clients

- organization and maintenance of orderly workspace

- preparatory training in a timely and efficient manner 05/01/2020 – 05/07/2020 – Romania

SALES ASSISTANT – SC EMPORIO SRL

- managing customer problems

- promotes the company's products and respects the presentation and marketing methods;

- informs customers on the qualitative characteristics of the products offered, return precedent;

- maintains cleanliness and order in the store;

- participates together with the store manager, at the reception of the goods;

- supply the store with merchandise from the store warehouse;

- arranging the store according to the season;

- informs the store manager of the necessary products that must be requested at the warehouse;

- label the products in promotion

12/09/2014 – 15/06/2018 – Romania

TEACHER DIPLOMA – "Regina Maria" National Pedagogical College

-knowledge of the psycho-motor development of children

-PC operating knowledge, online research skills for creating classroom work materials;

- continuous personal and professional development, warm, creative personality

-planning and designing instructive-educational activities;

-organizing and arranging the educational environment;

-managing the entire teaching process in the group;

- providing teaching aids, teaching materials and teaching aids;

-knowledge and observance of educational policies and principles in the activity with children 01/10/2018 – CURRENT – Romania

STUDENT – West University of Timisoara

- observing the behavior of the people I interact with

- establishing the personality profile of the people I interact with

- understanding and accepting people's behavior in different situations WORK EXPERIENCE

EDUCATION AND TRAINING

01/07/2019 – 30/09/2019

ERASMUS INTERNSHIP – Pancho Tour

- observing the personality of employees and clients and overcoming problematic situations

- overcoming different problematic situations

- facing tense situations

- adjusting the work to the deadlines

- efficient interaction with other staff members

- management of various professional issues

- interacting with customers

- promoting the services provided by the company to the clients Mother tongue(s): ROMANIAN

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken production Spoken interaction ENGLISH B2 B2 B2 B2 B2

SPANISH B1 B1 B1 B1 B1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user Microsoft office(WordExcel Powerpoint Outlook) Linux / Ubuntu SPSS/PSPP Driving Licence: B

Job-related skils

- a good knowledge of the psychological profile of the people we interact with and the formation of an effective reality

- good mentor for the new members of the team I was part of Organisational skills

- good organizational skills

- good skills in maintaining an efficient communication relationship with employees and customers Communication and interpersonal skills

-excellent communication skills following the activities carried out within the companies

- good interaction skills with the company's staff and clients LANGUAGE SKILLS

DIGITAL SKILLS

DRIVING LICENCE

MANAGEMENT AND LEADERSHIP SKILLS

ORGANISATIONAL SKILLS

COMMUNICATION AND INTERPERSONAL SKILLS

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