STEVEN M. AULER

Installer and Service Technician

Always Safe of Ohio Tiffin, OH 03/2014 – 06/2015

Replaced and installed general alarm equipment.

Programmed alarm panels such as Honeywell, Vista, and Simon XT.

Retained knowledge in home construction and commercial buildings in order to wall fish wires inside of wall channels.

Demonstrated problem-solving by troubleshooting various alarm panels to discover and solve their malfunctions.

Documented and maintained an accurate service logbook.

Educated customers on various alarm systems and taught each customer how to work and manage them.

Service Technician

County Fire Protection Toledo, OH 08/2009 – 05/2010

Oversaw the service of fire systems, fire extinguishers, and compression systems to meet the Ohio Fire Marshall code.

Performed monthly inspections on each fire equipment.

Verified safety requirements were met upon each initial inspection.

Communicated directly with the Fire Marshall regarding any malfunctions and repaired each accordingly.

Installation Supervisor

Micronet Solutions Toledo, OH 09/2004 – 08/2009

Supervised equipment returns and logged all relevant information.

Managed a team of 13 professionals.

Upkept accurate inventory, therefore lowering expenses.

Initiated programs that standardized employee training and led to an increase of customer satisfaction by 12%.

Field Service Technician

Capitol Business Equipment Inc Toledo, OH 06/2015 - Present

Installs and services networks, POS systems, CCTV, alarm systems, safes, audio equipment, and phones.

Services and installs software on to computers.

Provides direct support to 12 other technicians in the field.

Acts as Lead Technician for the Toledo surrounding area.

Troubleshoots technical equipment issues by diagnosing faults and provides technical support directly to clients.

Utilizes proactive monitoring procedures and tools to identify problem prevention opportunities.

Researches new technology and products to understand and keep up with new, updated, and changing technology.

WORK EXPERIENCE

SKILLS

Strong Communication Skills

Software Proficiency

Technologically Savvy

IT Tech and Computer Support

Management / Supervising

Problem Solving

Attention to Detail

Analytical Thinker

Organization and Resourcefulness

EDUCATION

Building Maintenance

Penta County Vocational School Perrysburg, OH 1998

- Carpentry, light electrical, plumbing, roofing, concrete work, and power tools.

- Class President Senior Year

Experienced Field Service Technician with over 20+ years of experience seeking a Technical position. Upholds knowledge of management, software installation, technology, customer support, troubleshooting, cctv, security, wiring, data entry, and PC systems.

SUMMARY

CONTACT

PHONE:

419-***-****

EMAIL:

adin3k@r.postjobfree.com

ADDRESS:

619 Meadow Springs Road

Maumee, Ohio 43537

Contact this candidate