Contact Information
International City, Dubai
************@*****.***
Valid UAE Driving License
Visa Status- Visit Visa
Languages
Tamil (Read, Speak, Write)
English(Read, Speak, Write)
IT Skills:
Windows
MSOffice
(Word, Power point, Excel)
Key Expertise
Time Management
Active Listening
Vender Relationship
System Evaluation
Equipment Selection
Lab Maintenance
Documentation
Hobbies and Interest
Reading Books
Swimming
Cricket
Project Details
Shot blaster dust collecting system-Steel Plant
Design and fabrication of three axis pneumatic modern trailer
Seeking a challenging position in Sales Engineer with a reputed organization to utilize my skills and abilities that offers ample scope for personal professional progression, to contribute towards the quantitative and qualitative enhancement of the organization.
It is with interest and enthusiasm that I respond to your job opening for the sales engineer position. I strongly believe that the skills and abilities I have gained during my career to date make me an excellent candidate for this opportunity.
The key proficiencies I possess which relate directly to your job requirements include customer service, persuasion and presentation skills
Product knowledge with successful sales and marketing skills for various types of calibration measurement used in various oil & gas, energy, food & beverage industry, sewerage treatment plants, material testing labs.
Have good technical & product knowledge in temperature, pressure, mass, force, humidity & water related instruments (pH, conductivity, turbidity, dissolved oxygen analyzers).
BDH LABORATORIES – DUBAI (Jan-2018 to Nov-2020
ROLE: Sales & Calibration Engineer.
Responsibilities
Identifying the customer’s current and future calibration requirements to prepare detailed technical proposal for them. Discuss with customer new product applications.
Visit the new customers explain about our scope get inquires for calibration equipment’s.
Telephonic or email confirmation from the customers, attending the queries and clarifying the issues, if required visiting the site and rectifying the problem.
Prepare and follow up technical and commercial offers for spare parts, service contracts and products repairing. Manage customer service complaints.
Offering products, services and solutions to potential clients.
Making follow-up calls to confirm sales orders.
Tracking sales orders to ensure they are send out.
Support the financial department to accelerate delivery and collection process.
Searching new customers and increasing sales.
Working with existing customers to help them get the most out of the products they have bought.
Effectively communicating with new customers.
Preparing reports for head office and managers.
Develop trusting relationships with key decision makers within the market.
Calibration of all related instruments temperature, pressure, mass, torque, volume, dimension, velocity and water related analyzers.
Validation of autoclave, temperature & humidity chamber, oven, water bath, incubator etc.
Displayed courtesy and strong interpersonal skill with all customer interactions.
Build and maintained successful relationships with service providers, dealers and consumers.
Responded to customer service emails in a timely and effective manner.
Reported important problems to management.
Researched, resolved and followed up on customer issues.
Developed and maintained technical expertise in calibration field.
Applied engineering principles to develop and operate mechanical, thermal data processing systems.
Calibration done at both in-house and onsite calibration.
Carefully organized, analyzed and prepared technical data reports to ensure proper workflow and productivity.
Perform the both inter lab comparison test & proficiency test using this results calculate the EN value.
Performing intermediate checks and preventive maintenance monitoring
and ensure the accuracy and functionality of reference standards.
ROLE: CALIBRATION ENGINEER
ROLE: CALIBRATION ENGINEER
Duties & Responsibilities
Calibration as per ISO 17025:2005 and NABL guidelines.
Calibration performed in dimension, thermal, pressure, balance, torque& force instruments calibration.
Preparing NABL Certificates & Calculating Uncertainty as per guidelines.
Involved in the preparation & Maintenance of Quality related documents as per ISO17025:2005.
Involved in Validation& Furnace Mapping related activities as per ISO 9001:2008 & AMS 2750E.
Worked subcontractor more than one year Pharmaceutical Company, taken care all the instruments, scheduled due date depending upon critical and non-critical bases, if we found any problem in the instrument solved the problem and reported to QA Department.
Adjust the instruments according to true value, adjust the full range span for temperature and pressure transmitters if any other problem found and update the problem and change the new sensors.
On-Site Calibration Performed Areas
Pharmaceutical Companies, Oil and gas, Research and development industries, Automobile Industries, Aerospace, Water Treatment Plants, QA & QC Labs, etc.
SUMMARY
PROFESSIONAL SKILLS
WORK EXPERIENCE
GOVINDARAJ RAMAN
Perfect Calibration center private limited, (May 2016 - Nov 2017)