Engineer Cisco

Muhammad Ayaz Khan

Visa Status: Employment (Computer Engineer)

DOB : 07 May 1988

Email : *********@*****.***

Mobile : +971-**-***-****

Address : Dubai, UAE

Languages: English, Arabic Urdu, Hindi, Pashtu.

Driving License: UAE

www.linkedin.com/in/muhammad-ayaz-khan

PROFESSIONAL SUMMARY:

Goal oriented IT/Networks professional, having 6 Years of experience in IT/Networks environment United Arab Emirates. Along with strong technical expertise, Hands-on working skill set which includes Cisco Network Infrastructure. Good communication & interpersonal skills Education & Professional Certifications:

BCS (Hons) Bachelor in Computer Science

CCNA Cisco Certified Network Associate R&S (Verification No: 4230219908768QWK) CCNP Cisco Certified Network Professional R&S

MCSE 2012 (Training only)

Experience

1. Dubai – Mint Middle East L.L.C (Computer Engineer) 2. Dubai - Orange Business Services (IT Engineer). 3. Dubai - DU Telecom (IT Engineer).

4. Sharjah - Good Deals Used Cars L.L.C (IT Administrator). 5. Pakistan - Creative Tech Solution (IT Support Engineer). Mint Middle East L.L.C

Computer Engineer September-2018-to- till now

Responsibilities:

Desktop and Network Support for our Internal Infrastructure. Manage the NAS storage for our Customer Support and Finance Team e.g. (Creating, Deleting and updating the NAS Users. Applying permission according to company policy).

Managing CCTV Cameras, taking backup on weekly basis. Configuration of Access Points.

Installation of Printers, Access points, telephones, and other IT Services. Configuration of LAN Switches e.g Cisco and Hp. Creating VLAN’s, Applying Port Security.

Installation, Implementation and Modification of Network Equipment’s e.g (Cisco Routes 1941, 2900,3900 and 4300).

Installation and troubleshooting of Microsoft Server 2012 R2-2016, Ubuntu 16.4.0 & 18.4.0, Centos, POS systems.

Managing Door Access Controller, Enrolling, Updating and deleting of existing Users. Creating and Configuring VM’s for our IT Infrastructure. Visiting to our Remote sites on Urgent and Schedule basis to fix the site connectivity

(Installation, Configuration and troubleshooting of new and existing devices). Domain administration, Active Directory, Group Policy, DNS, DHCP, Account Management, Permission administration, troubleshooting, Backup and Restore, File and Print server, AV Server for virus and thread restrictions. Orange Business Services/Octopian/ITFAQ

IT Engineer August-2016-to- September 2018

Network Administration:

Configuration and troubleshooting of LANs and WAN. Infrastructure support on Microsoft Windows Servers and Cisco technologies, Routing and Switching, Cisco Wireless Controller, Access Points, IPBAX and IP Telephony, CCTV Camera.

Troubleshoot:

Troubleshooting network issues, routing and switching issues at different sites. Carry out full installation of cisco routers, protocols and cabling for routers, switches and new workstations. Troubleshooting different L2 and L3 issues by remote or site visit to keep the network up. LAN administration & support to provide full connectivity for the LAN network

IT supports:

Client site workstation preparation, installation of O/S, application & configuration of application for coastal surveillance system.

Remote site support, Support by telephone, remote connecting tools, visiting sites on urgent and schedule basis to fix site connectivity & configuration of new site Du (Emirates Integrated Telecommunications Company) IT Engineer Nov-2015-to- Augest-2016

Key Responsibilities:

Providing on-site technical support to customers regarding DATA, VOICE& VIDEO services by the Du ISP

Shifting customer to different port if needed on Switches. (Cisco ME3400 and ME4900, Huawei S33K & S93K, Packet Front ASR switches)

Installation of du Triple play services (Landline, Broadband, TV) through various active equipment’s such as Packet front, Cisco, Huawei, GPON etc. Configuring customer wireless routers (DHCP, PPPOE & static IP) Coordinating with NOC for any changes needed on L2/L3 configurations for immediate resolution for customer’s complaints Preparation of connections such as pre-patching and checking port listing Tracing ports on which the customer is connected if port details are wrong on our system

Assures the delivery, installation and activation of equipment to customer premises Making report of every visit done in a day & submitting at the end same day Site surveys of new locations and equipment’s cut-ins to the network Troubleshoot if any issue being face with the installation with Du NOC team Maintaining quality by following best practices and standard procedure working on shift basis 24/7

Good Deals Used Cars L.L.C Sharjah

IT Network/System Support Engineer Jan-2015-to-Oct-2015 Network Administration:

Configuration & administration of Linksys, Delink switches and DSL modems Troubleshooting different L2 and L3 issues to keep the network up Configuration and administration of different VLANS for different department Network support and maintenance of network communications uses knowledge of LAN/WAN systems to help design and install internal and external networks using Cisco routers, switches& Ethernet Technologies

Creative Tech Solutions Islamabad Pakistan

IT Support Engineer Jul-2013-to-Oct-2014

Network Administration:

Administration and configuration of network devices Cisco Routers 2800 & 2600 series and Cisco Switches 2950, 3560,3750 series.

LAN administration & support to provide full connectivity for the LAN network Install, configure, support of LANs, WANs and Maintain network. TECHNICAL COMPETENCIES

Routing:

Cisco Routers: 1841, 1941, 2801, 2811, 2821, 2911, 2921, 3845, 3945, ISR4321, ASR1001.

Routing Protocols: RIP, EIGRP, OSPF, BGP

Routing Technologies: Policy Based Routing, Route Redistribution, Route Summarization, Route Filtering.

Switching:

Cisco Switches: 2950, 2960, 3400, 3560, 3750, 4900 Huawei Switches S33K & S93K

Switching Technologies: VTP, STP, RSTP, PVST, MST, Inter-Vlan Routing, Ether channel.

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