Awais Ahmed

Address: **** ******** ** *** ***

Collierville TN 38017

Cell: +1-901-***-****

Email: adimnn@r.postjobfree.com

OBJECTIVE

Looking to build my extensive range of technical skills in Wireless Systems and Networks within a suitably challenging role and keen to achieve further professional development in Wireless Technology and keep interested in research work.

IT SKILLS

Network Design

MS Office

PC Troubleshooting

Wireless Networking

Switching and Networking

PROFESSIONAL EXPERIENCE

Mphasis Corporation USA - Full Time

02/28/19 to Present

Designation: Lead Infrastructure Engineer

Monitors and proactively supports wireless connectivity associated infrastructure such as Controllers, authentication and guest access servers.

Performing AirMagnet Signal to Noise Ratio (dBs) surveys in AirMagnet Licensed Software.

Verifying AirMagnet Surveys performed by Vendors to make sure FedEx Sites have coverage.

Draw verify and check FedEx site designs in Microsoft Visio.

Configuring user access and guest access and device authentication for wireless environment. Participation in Both Project and Steady State Meetings.

Designing of WLAN in FedEx Location Sites as per time schedule.

Monitoring of LAN infrastructure activity and performance for identifying potential security, speed and performance utilizing LAN, QoS, VLAN and Nsight applications.

Configure Cisco Switches and Routers, Configure WLAN Controllers, Install and configure Cisco, Extreme Networks, and Motorola AP's.

Restored and/or upgraded Cisco hardware using telnet and other application tools for local and remote configuration and troubleshooting resulting in time and cost savings

Performed daily function of Cisco equipment lifecycle: receiving, part identification, testing, RMA, upgrade, configure, storage, and deployment

Upgrading the device firmware like access points, Controllers, which are adapted by Master Controllers.

Reviewing the design and survey files done by the vendors and make necessary changes to those. Configuring the switches, access points from scratch.

Configure Wireless LAN Controllers, write policies and do sensor activations.

Performing the Load balancing test to check the traffic flow in the network. Creating the SSID in Access Points for testing purpose.

Doing FTP, TFTP for the speed test. Generating the report for the Installation and Surveying process. Preparing list of RMA devices for NOC team.

Evaluating the failed devices in the reports to detect the root cause of the problem.

Utilizing available network troubleshooting tools, including network packet captures, monitoring devices, log files and customer input in order to facilitate effective issue resolution.

Assisting the WLAN Team Whenever needed.

WorldTech Management Solutions LLC - Full Time

07/16/18 – 2/27/19

Designation: System Administrator

Designing Wireless Networks in Microsoft Visio Software (MS office 2016).

Installation, operation and maintenance of Wireless Access points Cisco and Ubiquiti.

Monitoring Wireless Controllers remotely and troubleshooting issues. (UniFi Controllers)

Creating SSID, 2.4G and 5G networks according to Client needs.

Upgrading Access points, controllers and wireless equipment firmware.

Deployment of 0365 components – One Drive, Skype, Teams, Azure Active Directory.

Build and Install New Systems and application using different Technologies, as VMware View images or Microsoft Deployment Services.

Troubleshoot and takes ownership of issues that arise with various applications and systems and works to resolve them until a resolution is reached.

Installed, deployed, and maintained enterprise security infrastructure for IP based campus LAN

Performed IOS upgrades on various models of IP Internetworking layer 2/3 switches

Collaborated with vendors in an effort to install new fiber infrastructure for Campus Local Area Network

Performed version 12.2 IOS upgrades for 3750 stacked switches and 3550 stacked switches

Performed daily management, configuration and implementation of Cisco 4507 and 6509 Layer 2/3 switch

Completes system/application capacity planning, (i.e. how many users does system/application current have, what can it handle and what will future capacity requirements be).

TN Management Group LLC - Full Time

Sept 26th 2016 to July 8th 2018

Designation: Computer System Analyst

Responsible for network design, bandwidth allocation, IP address allocation, supervising installation, configuration and maintenance on major network technologies.

Worked with various internal organizations during pre/post deployment phase of different type of circuits. Providing Tier II support in the provisioning, end-to-end test and turn-ups and maintenance of the major accounts.

Optimizing Network by continuously and extensively working with customer to upgrade and optimize network and Circuit Move Add Changes including detailed design documentation.

Performed Layer I, II and III troubleshooting, while maintaining trouble ticket tracking, following internal/external escalation procedures and customer notifications.

Monitor and maintains system log files. Administers and maintains operating system (OS) security through established industry best practices for server hardening.

Analyze requirements and verify LAN/WAN network configurations consistent with both short and long-term objectives

Install, maintain, and monitor network operations

Reporting of network operational status by gathering, prioritizing information, and managing network projects

Maximize network performance by monitoring, troubleshooting, scheduling upgrades, collaborating with network architect and other network engineers

Establish network environment by designing system configuration, directing systems installation, defining documenting, and enforcing system standards

Research and solve complex problems regarding data communication failures

Assist with Training personnel in data communication operations and procedures Serve as a communications technical resource

Modify command language programs, network start-up files, assign/reassign network device logically, analyze network performance, and recommend adjustments to a wide variety of complex network management functions

Provide LAN/MAN/WAN network support with skill in network analysis, integration, and tuning Analyze client LANs/MANs/WANs, in order to isolate source of problems. Recommend a reconfiguration and implementation of new network hardware to increase performance when appropriate

Oversee management of network operating systems

Myson Engineering Systems – Full-time

Jan - 2012 to June - 2013

Designation: Field Engineer

Installation and maintenance of DSL, Fiber Optics, network switches, routers and hubs.

Establish and follow a formal procedure for coordinating Network integration activities among multiple teams, ensuring complete coverage of all interfaces

Design, develop, implement, and maintain (LAN, MAN, WAN, Wireless) network infrastructure

Conduct network modeling and analysis to construct a reliable, high-performance integrated network Program routers, switches, and other network hardware

Configure DNS servers and appliances Maintain firewall and manage security related to hacking Define, document, and enforce system standards and operating procedures

Design, recommend and implement new solutions to improve the resilience of network operations Monitor network performance and troubleshoot problems and outages

Engage in data network fault investigations Secure network systems with policies that define and monitor access Report network operation status based on project management and priority information

Analyzing network configurations troubleshooting the network and supporting operations

Evaluating technical specifications for interoperability Perform Service benchmarking Assisting in the definition of Key Performance Indicators (KPIs) for the network and services.

Design/implement/migrate new application delivery solutions and web technologies

Keep project stakeholders abreast of updates and issues

Configure and install various network devices and services

Monitor network performance and resource utilization, trending, capacity planning Use of current and emergent network design principles and protocols

Analyze network topologies and traffic and capacity requirements Provide guidance and work leadership to less-experienced network personnel

Cyber Internet Services (Pvt.) Ltd – Full-time

Jan 8th -2008 to Dec 26th - 2011

Designation: Corporate Support Engineer

Researches, evaluates, and recommends new computer network equipment and technologies.

Utilizes monitoring, performance analysis, network management, software and hardware equipment to trouble shoot and isolate problems, gauge network performance, and trace data and protocol activity.

Provides internal consulting, technical guidance, information and support to application developers, computer operations, company management and departmental clients.

Assists in internal training programs. Must be able to work with minimal supervision and possess excellent written and verbal communication skills.

Provide for Tier IV escalation support of CBP’s Enterprise Wide Area Network Infrastructure Configure Cisco network routers, switches and wireless controllers for LAN/WAN connectivity

Develop network designs and comprehensive site analysis Cisco Firewall design and configuration Root Cause Analysis support

Troubleshoot, diagnose, investigate and resolve issues with network connectivity and latency

Preparation of test reports and Implementation Plans for each change impacting the WAN/LAN/MAN or cloud network environment.

Interface with customers to collect and clarify requirements Manage network communications testing, installation, and support for the MAN/WAN system Mentor and provide guidance to other networking team members

Identify and diagnose problems affecting network performance using software and hardware tools

Provide recommendations to enhance and improve network performance

Troubleshoot network infrastructure systems as needed

Perform system engineering design, integration, and implementation tasks and activities, including coordination of personnel, hardware, software, budget, facilities, and/or equipment

Interface with vendors when necessary during outages or periods of degraded system performance

Evaluate, design, document, install, implement, test, perform problem isolation and resolution, monitor, tune, and set standards.

EDUCATION:

Master of Business Administration (MBA) Graduation year - 2016

Concentration: Management Information Systems

DeVry University, Decatur GA USA

3.96 GPA

Bachelor of Engineering Graduation year - 2007

Concentration: Telecommunication Engineering

Mehran University of Engineering and Technology, Jamshoro, Pakistan.

3.31 GPA

ACHIEVEMENTS:

Best Performance Award for 2019-2020

Graduated with distinction from DeVry University.

Honored with Delta mu Delta Membership due to achieving 3.96 GPA.

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