Post Job Free

Resume

Sign in

Engineer Customer

Location:
Pudukkottai, Tamil Nadu, India
Posted:
December 12, 2020

Contact this candidate

Resume:

K.MUTHU

Mobile: 637-***-**** E-mail:adimmv@r.postjobfree.com

Current Work Experience

Company : ZTE Telecom India Pvt Ltd (Contract)

Franchise : Paluck Technologies Pvt Ltd

Role : Packet Core Engineer

Duration : From Dec 2015 to Till Date.

Job Description

SGSN and GGSN Configuration.

Checking DNS ratio.

Checking Routers switches and firewall Configuration.

Hands-on experience in providing NOC and O&M operations for PS elements like Routers, Switches, SGSN, GGSN, PCRF and CG.

A key member of core network team which successfully implemented AIRCEL project in ZTE Chennai circle.

Knowledge in IP protocol, BGP, OSPF, RIP, IS-IS,VRF.

Hands-on experience in surveillance and fault management of CS and PS. Elements through ZTE NetNumen.

Knowledge on LTE MME, SGW, PGW, HSS, EIR and GMSC/MSC Interfaces (s1, s5/s8, s6a, s10, s11, s13 and sGi.

Knowledge on interface of 2G and 3G Iu, Gb, GN, Gr, Gf, Gx, Gy, GnGp and Gi

Knowledge on BTS, eNode, RNC, BSC, OCS, PCRF, CG, HLR, FW and ISP.

Good understanding in LTE architecture.

Good understanding in 2G and 3G call Flow.

Knowledge in troubleshooting Browsing Issues Experience.

Alarm monitoring on all nodes and links.

KPIs monitoring.

PRTG trend graph monitoring.

Very good experience in Ms Excel (Vlookup, Hlookup, Pivot table, flow chart) and Ms PowerPoint.

Knowledge on SGSN and GGSN platform.

Monitoring the all Network devices and live link traffic.

Daily basic taking backup on CG CDR files.

Troubleshooting basic Internet browsing issues.

Handling LTE HSS issues and basic troubleshooting for HSS end.

MME,PGW & SGW Trace are analyzing

Every 15 min once Analysis the Attach, PDP& GGSN Data volume.

As per customer requirement CR (change request) to adding NSE and RNCs.

Monitoring on OCS and PCRF Links CCR Success and Diameter failure details.

Every one hour once checking on live firewall throughput.

Daily sharing on Internal ISP DNS Report and All the device Port utilization report.

Every one hour once analysis E-node, BSC and RNC wise Reports and failure.

Daily basic as per customer equipment to analysis IP logs & CDR finding IMEI.

Previous Work Experience

Name of Organization : FIRST SOURCE SOLUTIONS

Designation : NOC Engineer (CRM, HLR and MINSAT)

Process : First time component activation, Suspend and Resume,

Component activation and deactivation and Segment change

Activity

Experience : From Oct 2011 to Dec 2015

Project : Bharti Airtel

Job Description

3 years of experienced in FIRST SOURCE SOLUTION Services as NOC Engineer.

Senior Customer associate, First time component activation and Segment change activity senior.

A versatile professional with strong focus on delivering integrated solutions to clients through collective team efforts backed by an entrepreneurial attitude and a keenly analytical mind.

An effective communicator with excellent analytical / logical skills and ability to relate to people at any level of the Customer service.

Seeking challenging managerial assignments in IT/system & Networking involving Installation, Configuration & Implementation with an organization of Repute preferably as IT Sector.

Competence:

Having strong adaptability to different people & situations, and good Listening ability, desiring to pursue, learn & excel in the career.

Self-confident Team Player with strong Analytical & problem solving abilities, while having Fast Technology Adaptation ability and good communication & interpersonal skills.

Technical Skills:

Assembling & dissembling of computers.

BSNL broadband modem configuration.

Installing, maintaining & troubleshooting different operating system.

Installing, maintaining, & troubleshooting of LAN using switch & hub.

Configuring dial up & broadband connection.

Troubleshooting various network & hardware problems.

Managing & troubleshooting local Printer & network printer.

Troubleshooting of Network Desktops.

Planning and managing Local Area Networking.

Installation and configuration of DNS, DHCP Services.

Backup and Restore System state Data.

Installation, configuration and troubleshooting of operating systems (WinXP/Vista/win7, Win8, Linux)

Installation, Configuration of Network Printer & Local Printers.

Installing internet data cards and configuring Wi-Fi network on the laptops.

Operating Systems : Microsoft Windows XP, Microsoft Windows 7, Microsoft Windows 10

and Linux

Web Design : HTML

Packages : MS Office (Very Well Microsoft Excel), Hardware and Networking

Personal Details:

Father’s Name : M.Kaliyaraj

Date of Birth : 05/03/1991

Sex : Male

Nationality : Indian

Religion : Hindu

Marital Status : Married

Language Proficiency : English, Tamil

Permanent Address : No: 1/279, OMR road, Chemmancherry, Chennai-600119

Declaration:

I hereby declare that the information furnished above is true to the best of my knowledge and belief.

Date:

Place: Chennai (MUTHU K)

ACADEMIA

BSC (IT)from Bharathidasan University, Tiruchirappalli (2011)

HSC from Govt. Hr. Sec School, Chennai (2008)

SSLC from Govt. Hr. School, Chennai (2006).



Contact this candidate