Candido Rosario (J.R.)
**** ******* ****** #***** 407-***-****
Kissimmee, Fl. 34747 *****************@*****.***
Construction Manager/Superintendent
Profile
Started with Lennar in early 2018.
Completed Lennar Corporate Construction Manager Training, including BuildPro.
Completed Lennar Purchasing Department Training (As part of CM Training)
Completed Lennar Additional CM Training offered by Valencia Community College.
Passed CM Test with 98%.
Performed CM duties in Isles of Lake Hancock (Winter Garden), Sunset Grove (St. Cloud) and currently in Storey Lake (Kissimmee).
Have built 4, 6, and 8 unit Townhomes as well as Single Family Homes from Survey/Pin to NHO/Close and am currently building Short Term Vacation Rental Condos, on the commercial side of Storey Lake, Kissimmee.
Employment
Lennar Homes, Orlando, Fl. 2018-Present
Construction Manager (CM)
Responsible for managing and supervising entire construction process of New Single Family Homes, Townhomes, and Multi-family (Condos) homes as well.
Responsible for scheduling, confirming and holding trades accountable for their Scopes of Work all throughout the different stages of construction.
Responsible for the supervision and compliance of Lennar Safety and OSHA guidelines throughout the entire construction site.
Responsible for issuing written warnings and/or fines to trades for any violations involved in, be it pertaining Lennar Safety or OSHA guidelines.
Attend all corporate scheduled meetings and events as required.
Camping World, Kissimmee, Fl 2016-2018
RV Sales Consultant
Responsible for feature/benefit presentation and sales of the different Recreational Vehicle brands represented by the Camping World of Kissimmee, Fl location.
Explaining availability of finance and insurance options to the customer..
Assisting in the prepping process for delivering the sold unit and making the customer as comfortable and relaxed as possible with the entire process.
Continued Pg -2-
Following-up with customer post-sale to assure that their start-up ownership experience is as enjoyable and hassle-free as possible, and that they would remember their Camping World Customer Service experience for many years to come.
AAMCO Transmissions, Horsham, P.A 2006-2016
Customer Service Representative (Manager)
Work with teams generally composed of a transmission builder, one R&R Specialist, General Mechanic Technicians and one A-Tech and lead shop foreman.
Supported outside sakes representatives in opening new accounts and upgrading existing service.
Quickly and effectively solved customer challenges.
Maintained quality control/satisfaction records, constantly seeking new ways to improve customer service results.
AAMCO Transmissions, Sanford, Fl. 2005-2006
CSM (Customer Service Manager)
Worked directly with all customers from the Meet & Greet to the moment the vehicle was delivered.
Instrumental in increasing revenues from $415k in year 2005 to $695k in year 2006.
Implemented a follow-up system that increased customer loyalty and retention by 25% from the previous year.
Was promoted to Corporate CSM or Good Guy Program Representative in year 2006.
Mercedes-Benz of South Orlando, Orlando, Fl. 2003-2005
Internet Sales Manager
Managed & updated web-site, optimized search engines for greater web presence.
Trained New/Pre-Owned Sales Reps on the use of CRM tools and proper follow-up.
Developed greater Web-Presence and optimized search engines for the company.
Established a marketing campaign that helped cater to the Hispanic Professional.
Lexus of Clearwater, Clearwater, Fl. 1996-2002
Internet Sales Manager
Managed New and Pre-Owned Sales leads and optimized search engines.
Trained and coached all internet sales representatives on proper e-commerce practices.
Set-up all Auto-Trader and e-Bay Auction marketing and sales processes for dealership.
Increased monthly New and Pre-Owned delivered unit count by 20% (15-20 units).
Education E.D.P. College, Hato Rey, P.R. 1983-1986
Associated Degree – Computer Science
Lennar Homes - CM Training (Bill Whyde – Trainer) 2018-2019
(Will provide validation of Course Completion by former Trainer)
Certifications:
Valencia Community College – Certificate of Completion
Construction Manager Level 1:
Florida Notary Public:
References provided upon request…