Administrative Assistant Front Desk

JASON RISTO

***-*** *** *******, ******** ON

343-***-**** OR **********@*****.***

PROFILE OF KNOWLEDGE & SKILLS

10+ years of administration experience at the federal government level

Business Administration – Information Systems at St. Lawrence College, WHMIS

Clean Driver’s Abstract, clear CPIC

Professional, trustworthy, dependable, work-focused, excellent prioritization skills, keeps confidentiality, works well autonomously with minimal supervision

Proficient computer skills including Microsoft Office Suite, various email and web browser systems

Strong organizational skills able to follow multiple legal guidelines at the municipal, provincial and federal level while maintaining tight deadlines

Experience verifying data for pay rolls, resolved financial matters for inmates

Performed as an Election Officer in various institutions

Immediate availability with flexible schedule

WORK HISTORY

CORRECTIONAL SERVICES CANADA 2005-2019

Record Clerk/Administrative Assistant 2005-2019

Frontenac Minimum Institution Kingston, ON

Trained, supervised, and provided support to new Admin staff for all positions/job duties

Filed, sent, and received sensitive documents and files, kept detailed logs of transmission

Interacted with difficult clients in a professional manner, answered questions by phone, CSC forms, postal issues, and various program/institutional issues

Arranged translation services for sensitive documents, hired and scheduled interpreter services

Ordered, received and distributed office supplies as required

Goods & Procurement Specialist 2010, 2012

CSC Regional Headquarters Kingston, ON

Prepared, evaluated, finalized quotations and purchased wide variety of goods and construction projects using government systems and regulations

Supported institutions with orders, obtained information, quotes and specs as needed in order to complete purchase requests

Operated as a liaison between suppliers and institutions, relayed data and requests between parties in order to facilitate purchases

Completed reports recommending purchases to senior management, prepared oral and verbal reports on various projects

Procurement Officer – Inmate Canteen 2007

Collins Bay Medium Institution Kingston, ON

Responsible for interviewing, hiring, and terminating inmates for jobs in the canteen, resolved conflicts

Received invoices, compared to shipment lists received, prepared balance sheets for management and finance departments

Prepared financial and stock reports, monitored canteen budget for spending habits, presented findings to management

Managed stock by ordering, receiving, and stocked new items, performed inventory counts and balanced computer counts

Supervised and worked with inmate employees during canteen operations, filed reports on behavior and work habits

Inmate Pay Clerk 2016

Frontenac Minimum Institution Kingston, ON

Tracked and entered inmate bi-weekly pay stats, coordinated with multiple departments to ensure correct hours and times were kept

Worked with finance department to regulate and correct errors in offender pay and hours worked

Prepared schedule and took minutes for weekly offender work board

Grievance Coordinator 2014

Bath Institution Bath, ON

Handled inmate complaints and grievances, keeping detailed computer and paper records of progress, as well as preparing monthly reports for management

Helped inmates with filing, completing, and follow-up of complaints and grievances, as well as answering offender questions regarding submission status and issues

Co-ordinated with other institutions and regional/national headquarters on files, sending and receiving confidential material and following up on file completion

StarTek, Assurant Canada – Customer Service Rep 2005, 2019

Used phone/computer system to register new accounts, handle account issues and refunds, and deal with new devices

First Canada Inns – Front Desk Clerk/Night Audit 2003-2005

Greeted and checked guests in and out, performed end-of-day money and credit card balances, backed up data, served guests in bar and continental breakfast

Canadian Tire – Automotive Center Clerk 2001

Brought customers vehicles into automotive bay, entered information into computer system, helped diagnose and discussed customers vehicle issues

EDUCATION

Business Administration – Information Systems 1998

St. Lawrence College Kingston, ON

OSSD 1994

Cobourg West Secondary School Cobourg, ON

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