Assistant Customer Service

Labiba Taqiya

* ******** ***** *** ***

Mobile: 074******** Email: ****************@*****.***

Personal Statement

I am a committed person that is keen to use the experience I have gained to excel in a professional setting. For this reason, I have been working at Subway to gain further skills that I can use to better myself and my career prospects. In doing so, I have shown that I can work in a high-pressure environment whilst multitasking and maintaining exemplary punctuality.

I am great at making decisions and am extremely reliable. This has been showcased in the responsibilities I have been given in my current role. I am regularly trusted with tasks suited to a managerial position, which I have always excelled at. I am applying for this Training Programme as I wish to move onto bigger and better things. I feel that I have the skills and qualities to excel within a professional setting. If given the opportunity I will show my drive and passion to achieve a place one of the apprenticeship programmes.

Key Skills and Strengths

•Reliable and flexible, whilst maintaining enthusiasm and commitment

•Excellent punctuality alongside organisational skills that allow me to multi-task and work under pressure.

•Teamwork. I excel in a team environment, but can work independently to a high standard

•Leadership skills and exemplary time management

•Able to adapt to new surroundings and challenges

•Excellent communication skills, both written and verbal

•Providing excellent customer service

•IT Skills: Microsoft Office

Education

South Quay College September 2018 – July 2019

Level 1 English, Maths, Childcare and Media

Level 2 Maths and English

Employment History

Bangabandhu Primary School (Bethnal Green) June 2016 – July 2016

Teaching Assistant

•Developing relationships with children

•Developing their key skills

•Planning and executing daily activities for the children

Subway (Canary Wharf) September 2018 – Current

Supervisor

Sandwich Artist

•Maintaining excellent customer service

•Closing and opening shop

•Managing the till

•Meeting and sustaining Key Performance Indicators

•Fulfilling managerial tasks when the opportunity is presented

References available upon request.

Contact this candidate