Employee Relations Manager

Latasha S. Coe, PHR

314-***-**** ***********@*****.*** San Antonio, TX. 78254

Human Resource Professional

Analyze employee relations data, identify trends and recommend solutions to improve process, culture, and performance

Delivers continuous performance and productivity level improvements, by working with managers on their department needs for recruits.

Gauges trends and risk potential through thorough background and employment verification screening.

IIdentification and analysis of ER issues, ability to work in a fast-paced environment and effectively manage competing priorities

Professional Overview

tj maxx: 2019-current

Human Resources Business Partner

Maintain a working knowledge and understanding of the business to ensure alignment between business strategy and HR practices. Proactively anticipate and respond to the needs of the business. Work with the business to proactively assess, plan for and navigate the organization through change to achieve desired business results. Support leadership and operational changes by partnering with senior leadership to implement organizational development and effectiveness initiatives. Promote a positive work environment by managing conflicts through timely and effective resolution. Conduct internal investigations. Support Associate Relations & Labor Relations by administering and advising all levels of associates on company policies, procedures, union contract administration, and benefit programs. Provide counseling and recommend resolution to associate/supervisory union and non-union issues. Ensure Open Door, diversity and other values related issues are resolved effectively. Conduct reviews to include prevention, correction action training or policy review. Counsel and provide referral resources for associate assistance program. Generate and analyze HR metrics to monitor HR’s performance and take appropriate action to leverage areas of strength and address gaps/opportunities. Monitor and conduct attrition trend analysis and develop retention strategies. Stay abreast of and enforce compliance with employment laws. Partner with Human Resources Business Partner II & Sr. Human Resources Business Partner to address potential Position Eliminations/Reductions in Force and other litigious matters. Support Human Resources Business Partner II in response to claims filed with external agencies (DOL, EEOC).

Levy –AT&T Center: 2017-2019

Director of Human Resources

Partner with location and regional leadership team to determine needs for location. Ensuring alignment with corporate direction, strategic initiatives and HR practices. Partner with senior leadership to develop and drive business practices, change and HR strategies and initiatives that support business objectives. Direct department to develop and/ or provide personnel forecast based on business needs. Coordinate high volume job fairs for seasonal hires. Employee relations including open door, investigations and general counsel. Conduct investigations and fact finding on Employee Relations issues, including gathering and analyzing evidence Provides guidance and makes recommendations to leaders related to disciplinary procedures, performance improvement plans and employee relations matters Volunteer to chair and accept membership to various research teams, committees and subcommittees within location.

Lowe’s Home Improvement: 2014-2017

Human Resource Manager

Developed human capital necessary to support the achievement of the financial, compliance, and strategic goals of their respective store location, positively contributing to the long-term success of the market, region, and company. Primary responsibility to anticipate talent needs and address them through strategic recruiting, staffing, and training. Motivate and retain existing talent by anticipating and responding to human resource issues as they arise. Supported in the development of leadership skills of Department Managers and Assistant Store Managers. Actively coaching the entire store management team while working with trends and practices to be well aware of their impact on the management and operation of the business. Approached the business strategically, partnering with the Store Manager, studying market trends, and developing short and long-term plans for driving employee engagement and retention in the store. Ensured continual business success by identifying, developing, and leveraging key areas of opportunity and strength with line and staff managers. Gathered quantitative data and created presentations to supervisors, peers and direct reports on Employee Benchmarking, EEO statistics, Training, Economic Performance, and Sales Performance. Administered employee benefits; educated new and existing employees on available benefits, complete administrative processes and conducted open enrollments. Minimized company exposure to unemployment and workers compensation liability through management of terminations, coaching and corrective action policies and management of responses to unemployment claims and safety training and awareness.

M W Recycling, LLC. A Division of PCS Metals, Inc.: 2011-2013

Midwest Region Regional Human Resource Manager (8/12-11/13)

Midwest Region Human Resource Representative (10/11-08/12)

Supported eleven locations across three states with over two hundred employees with daily HR functions including full cycle recruitment, benefits administration, enrollment, compliance, and employee relations. Avoided unionization efforts at St. Louis site by conducting employee engagement surveys, thereby increasing employee awareness and moral. Partnered with local vendors to further equip the site managers with safety equipment and worked to reduce employee complaints. Handled the alignment of legacy acquisition employees to the corporate culture and company policies. Prepared employee files to be audited including personnel files, I-9, safety forms, medical and training documentation. Influence and provide timely expert advice to managers regarding the application and interpretation of a wide spectrum of issues including Disciplinary, Grievance, Diversity, Bullying and Harassment. Ensured proper documentation and tracking of those individual on disability, worker’s compensation, or any medical leave such as intermittent or long term FMLA.

U.S. Foodservice: 2006- 2011

HR Assistant (05/08-10/11)

Inside Sales Specialist (05/08-10/11)

Full cycle employee recruitment, new hire orientation, paperwork and training. Generated new and repeat sales from clients by providing superior product knowledge, executing transaction and shipping order to customer within recommended time frame. Coordinated with delivery drivers to ensure fresh products were delivered to customer and met the highest FDA standards. Made customer recommendations based on customer needs, which led to up-sell and cross-sell opportunities. Attended sales meetings, vendor training and trade shows to network with potential clients. Served as point of contact for largest client, a St. Louis based grocery store chain.

Credentials

PHR Masters of Human Resource Management, Webster University B.S.-Elementary Education, University of Missouri- St. Louis

Core Strengths

Recruitment & Retention H.R. Policy Administration

Training & Development Performance Management

Employee Benefits Health & Safety

Employee Relations Team Building

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