Administrative Assistant Office

Ashley Orellana 347-***-****

www.linkedin.com/in/ashleyorellana ************@*****.***

CAREER PROFILE

Experienced Administrative Assistant with extensive knowledge in office management software. Proven office and personnel management skills, with equal ability in lead and support roles. Competencies include record keeping, document management, personnel support and report representation.

EDUCATION

Baylor University – Waco, Texas December 2020

Bachelor of Arts in History

Dean’s List Honoree Spring 2020

Phi Alpha Theta Honor Society Member

Alpha Chi Omega Member

EXPERIENCE

Key Food Fresh and Save – New York, NY August 2015-Present

Cashier

Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

Processed customers payments quickly and returned exact change and receipts.

Helped customers find specific products, answered questions and offered advice.

Baylor University – Waco, TX August 2018-Present

Residence Hall Office Assistant

Managed reception and lobby area, greeted visitors and responded to requests for information.

Verified operation of office equipment by completing preventative maintenance requirements, calling for repairs, tracking office stock, and maintaining inventory.

Baylor University – Waco, TX January 2019-Present

Alpha Chi Omega Alumnae Chair

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Handled all delegated tasks, including sending out monthly newsletters via MailChimp and kept alumnae updated on the current affairs of Alpha Chi.

Baylor University – Waco, TX June 2018-August 2018

New Student Programs—Line Camp & Orientation Leader

Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.

Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.

Supported registration processes with technical assistance and trouble shooting.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

9/11 Memorial & Museum – New York, NY May 2019-August 2019

9/11 Memorial Youth and Family Volunteer

Performed site evaluations, customer surveys and hard work.

Guided tours catered to children, ages 6 to 18, and their family members.

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