Sales Manager

Thomas C. Bopp

New Rochelle, New York *****

309-***-**** ************@*****.***

Experienced executive with a solid career history of delivering strategic leadership across established organizations; leverage expertise in communications, infrastructure, and people management to develop pragmatic approaches to business opportunities and challenges. Committed leader with success building high performing teams and introducing systems and structures to drive operational excellence; excel in demanding, fast-paced environments.

Highlights of Expertise

Strategic Business Planning

Motivational Leadership & Teambuilding

Contract Development / Negotiations

Sports Management

Staff Training and Development

Client Relationship Management

Financial Administration / P & L Accountability

Cost Reductions and Avoidance

Business Development

Sales & Marketing Management

Continuous Improvements

Event Planning / Promotions

Career Experience

The Golf Performance Center

Membership Director/ Manager of Sales & Business Development (2019 to Present)

I collaborate with the Marketing Director to devise all marketing and sales campaigns across all business units and execute all go to market strategies. Craft business to business sales plans and utilize industry contacts to drive referral business. Spearhead all member retention efforts through multiple communications as well as face-to-face touchpoints at specialized member events. I also handle all aspects of the sales process from crafting the lead-to-close process, overseeing each phase, and ensuring process discipline among the staff. I also manage the pipeline for each business unit, overseeing the accuracy of lead and member information in CRM and serve as the primary contact for all leads and prospects

Devise all sales campaigns across multiple business units and execute go to market strategies to highlight our unique value prop to clients and partners.

Added an additional 18 members in 2019 resulting in direct revenues of over $350,000.

Handle all member communication and retention efforts through consistent communication campaigns and specially crafted member events.

Drive new membership through coordinated sales and marketing campaigns, providing facility tours, direct outreach to new leads through phone, e-mail and in person communication, delivering on revenue goals ranging from $45K-$1M.

Utilize industry contacts to increase traffic to company HQ and increase referral business and expand brand awareness within the industry.

Create event sales campaigns and offerings as well as selling and servicing all events and managing operational execution.

Manage all aspects of the sales process and overseeing CRM accuracy and integrity.

Serve as Partner Support Manager for the Junior Golf Hub, our online resource for aspiring junior golfers. I work closely with regional PGA sections to ensure delivery of our partnership terms.

The Golf Club at Chelsea Piers

Golf Academy Manager / Chelsea Piers All Star (2014 to Present)

Construct business development growth strategies, implementing strategic processes across all revenue streams to deliver a sustainable competitive advantage. Clarify go-to-market strategy and design cross-functional revenue generations processes that leverage company strengths to increase profits across multiple lines of business. Maintain effective communications, fostering cross-team collaboration to drive profitable revenue; review the analyses of activities, costs, operations, and forecast data to track results.

Translate strategies into actionable plans to shape operations, differentiate from competitors, and provide value to clients; deliver revenue goals ranging from $8K to over $1M.

Customize strategies and institute best practices concerning responsive marketing campaigns; develop marketing plans and collateral in addition to orchestrating special events / promotions.

Source, recruit, and hire talent, building strong teams, providing consistent coaching and feedback to drive department objectives; developed and implemented a successful employee-training curriculum.

Introduce cost reductions by re-engineering and re-structuring processes; develop robust control through system implementation, standard operating procedures, and controls.

Coordinate lessons and school scheduling, managing internal and external communications; administer the Academy CRM system to ensure efficiency and program utility.

The New York Mets / Philadelphia Flyers

Account Executive (2013 to 2014)

Served multiple organizations, generating substantial increases in revue by selling new, full, partial, and group outing ticket packages to both corporation and the public. Produced sales through proactive sales strategies which included cold calling and networking with prospects on the phone and in person.

Facilitated weekly out of office and in stadium face to face meetings to network with business leaders and generate new sales leads; maintained superior levels of customer service.

Engaged new leads with intelligence, personality, and drive, providing opportunity to purchase season tickets and group game day experiences; introduced new initiatives to increase sales.

Staffed all Philadelphia Flyers home games to ensure adequate support for ticket sales promotional programs, run appointments, and tours of the Wells Fargo Complex.

University of Pennsylvania, Athletic Department

BOX OFFICE COORDINATOR (2012 to 2013)

Coordinated box office operations, managing financial, human resources, and sales and marketing activities. Conceptualized, managed, and executed refined event strategies and action plans that aligned with program strategy, culture, and organizational objectives. Built and maintained solid business relationships with vendors and sponsor and successfully negotiated and managed event contracts.

Recruited, hired, and trained event management staff, promoting exceptional customer service and effective communication to create successful events; served as Event Manager for basketball games.

Collaborated with the Ticket Manager and Marketing Manager to build and execute sales strategies; generated substantial increases in ticket sales to maximize profits.

Interfaced with local athletic and youth organizations including Boys and Girls Clubs and YMCA’s with group offers to drive attendance at home athletic events.

Education

Bachelor of Science in Sports Management Drexel University (2011)

Activities: Sports Management Student Union; Men’s Basketball Team Manager

Certificate of Completion, Sports Industry Essentials Program Columbia University School of Professional Studies

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