Internationally Experienced Project and Program Manager

Mike Urbanski

Montgomery, AL 334-***-**** ********@*****.*** https://www.linkedin.com/in/mike-urbanski-16aa3b50/

Professional Summary:

Innovative and versatile Program/Project Manager and consultant with extensive functional and technical experience. Demonstrated success in planning, implementing, and managing domestic and international projects as well as all phases of Project Lifecycle and Software SDLC. Specialized in PMO functions in a shared services environment, software implementation, and technical business development support. Highly skilled in business analysis and new project design and process optimization.

Key Skills & Qualifications:

PMO

MS Project, PWS, PWA

Microsoft PowerBI Desktop

International & Domestic Client Relations

Technical Business Development

MS Office Suite

Project Management

Agile / Waterfall

Project Lifecycle Management

Professional Services

Negotiations & Consulting

SLA Management

WordPress

Software SDLC

Software Implementation

Team Leadership & Collaboration

SharePoint

RFP/RFI/RFQ

Online Marketing Analytics

SEO Management

Education:

Master of Science in Information Technology Management: Expected: Sep 2021

Southern New Hampshire University, Manchester, NH

Bachelor of Science in Business Administration & Management Information Systems: Dec 1999

Troy State University, Troy, AL

Temporary Additional Duty (TEMADD) Budget Management Certification: US Navy, Norfolk, VA Dec 1988

Professional Experience:

Graduate Student: Montgomery, AL April 2018 - Present

Pursuing Master of Science in Information Technology Management

PMO Analyst: CGI Technologies, Troy, AL May 2016 - Dec 2016

Designed and developed new project plans with Microsoft Project

Managed plans and performed weekly audits with Project Server and Project Web App generated reports

Hosted weekly WebEx meetings with Project Managers to review actual and estimated costs and progress

Processed weekly costs and updated plans with Project Web App

Utilized SLIM tool to compile monthly defects analysis reports

Conducted monthly audits on Project Management, Control, and Process & Product Quality Assurance (PPQA) plans for CMMI Level III compliance

Collaborated with PMO senior staff to evaluate various change management iterations, not only to keep compliance with CMMI but also to improve internal efficiencies

Performed Internal SLA reviews between project teams and potential clients, as well as, PMO

Founder: Wiregrass Local Mobi, Enterprise, AL Nov 2011 - Dec 2014

Established new small business in the Wiregrass Area (southern Georgia, southeastern Alabama, and the Florida panhandle) providing clients with social media, brand management, and online marketing analytics

Oversaw staff of internationally-based consultants in designing, implementing, and managing WordPress client websites and Search Engine Optimization (SEO) management

Developed social media marketing programs to extend brand reach, enhance client customer base, and increase revenue

Utilized Google Small Business marketing tools and multiple reporting elements to assist clients in developing their social media, online presence, and marketing initiatives

Caregiver: Enterprise, AL Dec 2007 - Jan 2016

Cared for elderly parent full-time

Management Consultant: SMC Corporation, Moscow, Russia Oct 2005 - Dec 2007

Directed the internal partner dissolution and restoration of all management structures, controls, and reporting methodologies to ensure synergism among operations

Delimited all internal operating parameters and benchmarks for implementation group, and re-instituted PMO processes for project managers and teams

Instituted change management to more accurately reflect current and future capabilities for each of the new branches of the consulting firms

Program Manager Allied Solutions/Cognizant: American Express, Phoenix, AZ Apr 2005 - Oct 2005

Managed project lifecycle and artifacts for internal PMO

Contributed to the overall PMO strategy of American Express Financial Advisors (AEFA) spin-off project in budget planning, internal project management methodology, release management, and SLA/Term Sheets

Service-level agreement management

Coordinated with 35 sub-work streams in all facets of project lifecycle

Director of Strategic Projects: SMC Corporation, Moscow, Russia Nov 2003 - Feb 2005

Targeted co-development projects with software development teams in Moscow and Saint Petersburg as member of the Corporate Strategy Team

Designed Project Management Office (PMO) infrastructure and streamlined internal project reporting processes

Managed diverse, 13-member implementation team to gather and analyze data, redesign internal processes and optimize retail and management operations for Adamant Trade House

Independent Consultant: Self-Employed, Raleigh, NC Nov 2001 - Sep 2003

Provided Supply Chain Management consulting to UNPCOM, the third-largest Telecom in Ukraine

Detailed purchasing process improvement for several small and medium-sized manufacturing concerns in Moscow

Coordinated e-procurement process upgrade for Intertours Travel Agency in Romania

Integration Manager: Buildscape, Raleigh, NC May 2001 - Nov 2001

Director level responsibilities for internal project management process reconstruction to ensure consistency and standardization to PMI

Project Manager for sell-side e-commerce integration projects

Client consulting, including on-site process analysis and implementation for Builders First Source, Wickes Lumber, and Centex Homes

Executed staff and resource management, including project planning, requirements development, IT review, and coordination with development staff for all assigned integration projects

Senior Project Manager: Verian Technologies, Charlotte, NC Jan 2000 - Apr 2001

Managed e-procurement, bought side supply chain and materials management software

Directed development and implementation of entire Travel and Expense software module

Served on Product Enhancement Board, representing Professional Services, to evaluate module enhancements and upgrades

Trained all new Project Managers in the use and functionality of Verian e-procurement and e-travel software

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