Michele Harry

adim0a@r.postjobfree.com 717-***-**** York Haven, PA 17370

PROFESSIONAL SUMMARY

25+ years’ experience in Quality Auditor

25+ training/coaching skills

25+ year forklift

4+ years in ISO 9001-2015

1 year Continuous Improvement

SKILLS

Microsoft Word

IBM Cognos

RF Scanners

Copier

Microsoft Excel

Swiss Log

Cubiscan

PIT (Forklift)

Microsoft Outlook

EZ Labels

Manhattan

Reliance

WORK EXPERIENCE

DHL/Federal Mogul, York, PA

Quality Auditor January 2018 – Current

Quality Coordinator February 2015- December 2017

Completed ISO 9001 certification

Trained new hires PIT and processes

Inspected productions regularly to identify and process violations impacting final quality results

Detected errors by auditing activities and reporting on finding

Reviewed orders and specifications to customer’s expectations results and assess compliance

Completed reports using Excel, Reliance and managed results for management

Checked products with inspections and calibration all non-conformity and flaws

Investigated and identified quality issues to uncover root causes and explore potential corrective actions

Performed outbound tasks, packing, shipments

Performed inventory and cycle counting using Excel

Process shipping documents and Bill of lading for shipments

Trained and led staff on proper QA standards

Informed internal and external outcomes of quality activities to management personal

Created report formats for standardizing quality control metrics around consistent, measurable guidelines for ISO reports.

Working with management on Continuous Improvement skills

Inbound task

Typical Life Corporation, York, PA

Assistance Program Manager June 2014 – January 2015

Documented information of daily activities

Assisted with Medications, feeding, reading, writing, and training computer skills

Transporting – Needs more words

Planned and conducted staff meetings to brainstorm new ideas and d program and milestone updates

Oversaw completion of productivity goals and educated employees

Acted and reported as first responder in critical incidents using First aid/CPR

Shadowfax Corporation, York, PA

Job Coach August 1989 to December 2013

Supervised 15 associates with disabilities

Training daily living skills good nutrition, washing hands, microwave, cooking, looking for jobs in newspaper

Trained individuals with disabilities to do packaging, taping, collating, counting skills, running machines (heat sealer, blister pack machines and die cutters) and teaching them good work skills for jobs in the community

Consulted regularly with parents, administrator, and specialist to coordinate individualized support for struggling employees

Daily logging information into each personal book and using Microsoft Word to put in personal information

Attending meetings for individual and/or the staff team

Quality/inventory training skills of use of computer, calculators, reading work orders on a daily basis

Production, receiving and shipments using forklift equipment

Writing goals for each person to help with daily living in the community

Trained and supported newer staff regarding performance, compliance and procedures

Acted as first responder in critical incident using first aid / CPR

EDUCATION

Northeastern High School Manchester, PA

Business, May 1985

CERTIFICATIONS

ISO 9001 Quality DHL, 2015

Train the Trainer Certification, 2019

ISO 9001 Quality Federal Mogul, 2018-2020

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