Manager Personal Assistant
Resume:
M a r i o n C r o u w k a m p C V * * * * * * * * 1 5 P a g e 1 of 4
Marion Crouwkamp
Personal
Information
Date of Birth:
2nd December 1974
Nationality:
South Africa
Languages:
English, Afrikaans
Area of Residence:
West Rand, Gauteng
Health:
Excellent
Driver's License/Own Car:
Yes/Yes
Email:
***********@*****.***
Cell No.:
Personal Profile
I have many attributes of value for an organization, including the ability to lead through persuasiveness and positive attitude. My natural desire to win, will result in adding value to your organization’s bottom line. I am a logical and precise person and will add value to systems and procedures
I believe I am highly motivated, and goal orientated. I have 12years experience in managing the operational activities of an area to support and contribute to the company strategic plan and long-term strategy and managed 30 staff in various operational and financial duties.
I have been involved with Quality Management Systems
(ISO) and responsible for the Internal Audit findings, management packs and analysis.
I am hard working, loyal and will always take the employer’s interest to heart and support others in my team. I like a working environment that is pleasant and motivating and I am not afraid to tackle a challenge
Computer Literacy
MS Outlook - Advanced
MS Word - Advanced
MS Excel - Intermediate
MS PowerPoint – Intermediate
Intranet & Qlikview & Agresso
Pastel
Short Courses
Interpersonal Skills
Computer Literacy
Executive Secretarial
Negotiating Skills
Finance for Non-Financial People
HACCP Audits
Incident Investigations
Customer Services
Mapping for Value / Action
Ray Leone Sales Funnel
CBM - The Management & Leadership Programme
M a r i o n C r o u w k a m p C V 0 8 3 6 2 6 4 3 1 5 P a g e 2 of 4
EXPERIENCE TELE SALES – GAUTENG DAIRY
November 2019 – Current
• Processing Orders
• Client Liaison
Reason for Leaving: COVID-19 IMPACT ON THE BUSINESS
PERSONAL ASSISTANT TO EXECUTIVE DIRECTOR – MARUTI GLOBAL August 2019 – October 2019 (Temporary Position)
• Handling office tasks (filing, setting up meetings)
• Follow-up on requests to other business units
• Organise schedules and appointments
• Reconcile assets and payments
• Prepare documentation and distribution
• Book travel arrangements
• Provide information and answering requests and questions
• Conduct research for department
• Handle multiple small projects
• Handle sensitive information in a confidential manner
• Coordinate office procedures and gathering of information
• Answering calls
• Manage supplier documentation
Reason for Leaving: CONTRACT
ADMINISTRATION & OPERATIONAL SUPPORT MANAGER – CRISTAL SOLUTIONS A DIVISION OF FEEDEM GROUP
March 2018 – January 2019
Financial reports
Debtors – Invoicing, Recons & Debt Collection
Creditors – Recons & Payments
Sales Quotations
Operational Reports
Fleet Control
Client Liaison & Correspondence
Reference – On Request
Reason for Leaving: END OF CONTRACT – RETRENCHED
M a r i o n C r o u w k a m p C V 0 8 3 6 2 6 4 3 1 5 P a g e 3 of 4
OFFICE MANAGER - BUSHTECH
May 2017 – February 2018
Client Liaison
Financials – Debtors & Creditors
General Office Management
Reference – On Request
Reason for Leaving: JOB OFFER AT CRISTAL SOLUTIONS
REGIONAL MANAGER – COMPASS GROUP PLC – SUPERCARE CLEANING January 2002 – April 2016
Promoted from Executive PA to Regional General Manager (2006)
Secretarial Duties
Regional Manager Duties Included:
o Review and manage Management Accounts – Actual vs Budget o Operational Standards
o To ensure constant customer satisfaction and good client contact o Weekly inspections to ensure that the standard of work of employees is of the highest standard as per the contract specification
o Operational Resources
o Attendance registers / wages / leave schedules etc. o Stock take
o Fleet management
o Industrial Relations matters / CCMA
o Customer Service
o Training & Development ongoing
o Coach, council and motivate staff
o Communication / Meetings with staff & clients
o Sales growth budget to be managed and achieved
o Assistance and guidance for Sales Executives
o Cost saving initiatives to clients
o Health & Safety compliance
o Debtors management
o Quality Management System
o Internal audit findings reviewed quarterly
o Prepare for SABS and external audits
Reference – On Request
Reason for Leaving: RESIGNED
M a r i o n C r o u w k a m p C V 0 8 3 6 2 6 4 3 1 5 P a g e 4 of 4
PERSONAL ASSISTANT TO MIKE LIPKIN - TOUCH THE SKY
January 1998 – December 2001
Personal assistance to Mike Lipkin, Motivational Speaker
Coordinating all motivational events from start to finish
ADMINISTRATOR AND TRAINING COORDINATOR – UNIQUE DEVELOPMENT January 1993 – December 1997
Coordinating / administration for delegates computer training sessions
Compiling of results and certificates
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