MEDICAL OFFICE ADMINISTRATIVE ASSISTANT

Advanced Dermatology and Cosmetic Surgery

July 2020 to present

Facilitate efficient, timely, and positively pleasant patient experiences upon check-in/check-out interactions via NextGen and EMA software. Deliver mindful, compassionate, and personable customer service and support to patients, both in person and over the phone. Efficiently maintain prompt and accurate organization and management of front office duties i.e. responding to patient inquiries, scheduling for office visits, medical/cosmetic procedures and surgeries, filing documents and medical records, and assisting with rooming patients in clinic when needed.

OPERATIONAL ASSISTANT & MARKETING ASSOCIATE

Boutique Travel Advisors, LLC.

October 2019 to present

Tactfully execute luxury travel brand marketing, content and copywriting through Boutique Travel Advisor's blog and social media platforms. Coordinate, design, and create bespoke itineraries and marketing collateral via Adobe Illustrator and Canva.

Research and contribute written content about the travel industry for published articles and segments featured on local news station, AZFamily. Facilitate business development by establishing rapport and cultivating relationships with clientele, suppliers, and wholesalers through social media, email, phone calls, in-person meetings, and travel-centric networking events. FITNESS INSTRUCTOR & FRONT DESK ASSOCIATE

The Foundry Yoga

October 2019 to March 2020

Creatively and intentionally plan and lead barre, Pilates, and yoga classes with clear, proper instruction for safe, effective form and postures while encouraging students of all skill levels Successfully help increase member sales, student retention, and class attendance by building affinities with students, advocating for the Foundry's values and mission, and cultivating an inclusive and safe environment for everyone.

Milica Remetic

S C O T T S D A L E, A R I Z O N A M I L I C A R E M E T I C @ G M A I L . C O M 4 8 0 - 2 6 5 - 7 1 0 6 Savvy and prospective young professional in the travel and healthcare industry with demonstrated skill and passion for delivering remarkable, values-oriented service and high-performing results. Highly adept with pragmatic, creative and interpersonal skills, driven by purpose-led missions that prioritize and advocate for wellbeing, inclusivity, sustainability, and the greater good. CERTIFICATIONS & SKILLS

200-Hour Registered Yoga Teacher and

PMA Certified Pilates Instructor

HIPAA and CPR certified

Values in holistic/integrative health and

wellness, philanthropy, and personal,

team, and community development.

Highly proficient in customer service,

content writing, digital marketing,

business administration, brand

development, and SEO.

EDUCATION PROFESSIONAL EXPERIENCE

ARIZONA STATE UNIVERSITY

Bachelor of Science in Tourism

Development and Management

Phoenix, Arizona

August 2016 to May 2020

3.98 GPA — Summa Cum Laude Honors

New American University Scholar - Dean's Award

CHARACTER REFERENCES

Vanessa Woods

Studio Manager, The Foundry

Email: adilkn@r.postjobfree.com

Phone: 602-***-****

Angie Rice

Co-owner, Boutique Travel Advisors

Email: adilkn@r.postjobfree.com

Phone: 602-***-****

Contact this candidate