Assistant Adjuster

April M. Frazier

**** ******* ***** *** **** Mobile, AL 36609

Cell: 251-***-****

Email: *********@*****.***

Licenses

• Texas (Resident State)

• Michigan

• Louisiana

•Indiana

Education

Bachelor of Science Business Administration

Concentration: General Management

University of South Alabama, Mobile AL

December 2011

Associate of Arts, Liberal Arts

Faulkner State College, Bay Minette AL

May 2008

Experience

Supplement Desk Adjuster

Pilot Catastrophe, Mobile Al

January 2019- Present

• Investigated and adjusted all claims covered with policy

• Evaluate and gather all data for claim, prepare reports, and review all prior claims

• Developed estimates in Xactimate 28 for claim settlement

• Quickly and effectively resolved insureds escalations

• Performed follow-up with insured to ensure needs and expectations have been met

Investigative Desk Adjuster

Pilot Catastrophe, Mobile Al

September 2018- December 2018

• Analyzed property claims to determine extent of damages and liability

• Recognized and processed claims as needed for subrogation

• Developed estimates in Xactimate 28 for claim settlement

• Quickly and effectively resolved insureds escalations

• Issued emergency and all payments for claims

Claims Dispatcher

Pilot Catastrophe, Mobile Al

September 2015-December 2017

• Dispatch virtual and CAT handling claims

• Process inside and outside request submitted through the database and folder

• Utilize GANTT for observation and adjuster schedule

• Loading adjusters and assigning claims to adjusters

• Mapping Adjuster claims

•Gantt Maintenance

Adjuster Assistant

Pilot Catastrophe, Mobile Al

April 2011- November 2014

• Triage adjusters claims

• mapping the adjusters schedule

•Keep the adjusters claims in compliance

• scheduling the adjuster’s appointments

•Insuring the adjuster had ladder assistance

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