KYLE LOUD

***** ******* ******

Lakewood, CA ****5

562-***-****

adilii@r.postjobfree.com

OBJECTIVE

To secure a challenging position that will allow me to use my creative and leadership skills to enhance an organization’s vision. I am adept at assessing situations and proactively taking action to resolve matters quickly.

SKILLS & ABILITIES

Proficient working knowledge of Microsoft Office Suit (Outlook, Word, Excel, PowerPoint)

Excellent written and verbal communication skills

Superior customer service skills.

Strong and proactive work ethic

Proficient math skills

Attention to detail

Ability to prioritize work with keen sense of urgency and accuracy Excellent organizational skills

EXPERIENCE

06/2019 – 05/2020

Trak Machine Tools Rancho Dominguez, CA

Sales Support Representative

■ Customer service and inside sales support in

business-to-business sales environment.

■ Responsible for tracking multiple orders and customer accounts simultaneously, entering new sales orders or updating existing sales orders from entry to delivery.

■ Tracking orders and

■ Read and interpret pricing and design specs for custom orders, calling for proficient understanding of product design aspects, manufacture process, materials, sizing, shipping methods, delivery times, etc.

■ Salesforce CRM & Siteline ERP (used for inventory management).

11/2011 – 04/2019

Group SEB Tustin,CA

Lead Dispatcher & Sales Administrator

■ Processed new sales orders for new & existing customers. Provided tracking information in the end to end process.

■ Generated quotes based on different types of customers or/and spec sheets.

■ Answering inbound customer service calls, creating tickets for service and dispatching service. Followed up to ensure service completed. Oversight of the Southern California preventative maintenance program with regards to creating tickets, dispatching in-house technicians.

■ Salesforce, Access, & SAP proficient.

EDUCATION

08/2019 – Present Long Beach City College Long Beach, CA In progress

■ Civil engineering major. Currently enrolled.

COMMUNICATION

● Ability to effectively communicate with diverse groups, and various levels within an organization, as well as with external clients.

● Confident and articulate in group setting and/or via electronic media.

LEADERSHIP

Promote productivity within work team and meet quality standards.

Ability to motivate and inspire team to stay on task, on schedule, and on budget.

Ability to promote workplace harmony.

REFERENCES

William Turner 310-***-****

Professional, Assistant Manager at Schaerer

Jim Crowley, 323-***-****

Personal, Assistant Manager at Schaerer

Robert Renteria, 714-***-****

Professional, Assistant Manager at Schaerer

Contact this candidate