LUWEI XIE

San Francisco, CA adilge@r.postjobfree.com LinkedIn

SUMMARY

*-**** ************* ********** ** data analysis, data visualization, program operation, customer service, and business development. Dynamic, purpose-driven Salesforce Certified Administrator with hands-on Business/Data Analyst experience working with Tableau & Salesforce CRM.

SKILLS & HIGHLIGHT

• Salesforce Certified Administrator with training in Salesforce Lightning (ADM201)

• Software Skills: MS Office, Adobe Creative Cloud, Salesforce, Tableau, QuickBooks, Qualtrics, Spark

• Programming Skills: Python, R, SQL

PROJECTS

• Analyze NYSE Data, created Excel workbook that contains calculations of the summary statistics, dashboard, and forecast scenarios for NYSE public companies.

• Query a Digital Music Store Database. Used SQL to help company see how they might optimize the business practices.

• Data Visualization for YouTube Data, created data visualizations with Tableau that highlight patterns in the data set. PROFESSIONAL EXPERIENCE

UNIVERSITY OF SAN FRANCISCO San Francisco, CA

Program Assistant for Clinical Psychology PsyD Program Oct. 2016 - Current

• Develop and implement data workflows and protocols with agile methodologies, build various operational reports/ dashboards using analytical tools like Tableau, Neo4j, and visualize ongoing program evaluation and operational compliance & adherence with the American Psychological Associations (APA) and the Western Association of Schools and Colleges (WASC) accreditation standards;

• Write SQL queries to read data from databases to evaluate the PsyD/MSCP/MPH program process, perform admissions

& recruitment requirement analysis, uncover areas for program improvement, develop and implement solutions for Clinical Training, Curriculum and Examinations;

• Manage student services functions for 450+ students via Salesforce with responsibility for oversight of administering, implementing, and interpreting university and department policies and procedures on issues regarding orientation, stipends, financial aid, graduate courses, student life, and advising;

• Maintain interpersonal and client relationships with a highly diverse population of students, staff, faculty, C-level executives and health related community partners.

MEDIKA THERAPEUTICS INC. (Medical Device Start-up) Fremont, CA Business Operations Analyst Apr. 2015 - Sept. 2016

• Performed feasibility analysis, scoped projects, and worked with the R&D team to prioritize deliverables and identify product requirements and dependencies;

• Coordinated with sr. management team to provide reporting and evaluate the risks, benefits, and opportunities of various solutions; Slashed payroll/benefits administration costs 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services;

• Conducted detailed business analysis involving complex requirements and processes and presented results to the various stakeholders for angel investment.

ISSUER DIRECT CORPORATION (SEC Compliance Management) San Leandro, CA National Account Executive Aug. 2011 - Apr. 2015

• Researched and evaluated areas of opportunity for revenue growth and cost reduction for Asian Pacific market segments;

• Monitored sales performance; developed and adjusted strategies and pricing to exceed sales goals;

• Acquired $1million new accounts and maintained current accounts via relationship building techniques;

• Delivered client presentations and training through cloud-based system. Built and analyzed reports using Salesforce. EDUCATION

BOSTON UNIVERSITY San Francisco, CA

MS in Computer Information Systems, concertrating in Data Analytics Expected Aug. 2022 UNIVERSITY OF SAN FRANCISCO, SCHOOL OF MANAGEMENT San Francisco, CA M.B.A. Expected May. 2022

UDACITY NANODEGREE PROGRAM San Francisco, CA

Business Analytics 2020

UNIVERSITY OF SAN FRANCISCO, SCHOOL OF ART & SCIENCES San Francisco, CA M.A. - Asia-Pacific Studies 2010

GUANGDONG UNIVERSITY OF BUSINESS STUDIES Guangzhou, China B.A. - International Economics and Business 2008

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