Epic Analyst I

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MEGHAN J DUFFY

*** **** *** ****** ******, MA 02127 978-***-**** ***.*****@*******.*** linkedin.com/in/meghanduffy/ SUMMARY

Motivated professional with over 2 years of Epic Systems experience, certified in Grand Central, Prelude and Eligibility (RTE). Areas of expertise include but are not limited to patient movement, registration workflow enhancements, printer mapping and eligibility benefit mapping.

• Versed in troubleshooting and critical thinking

• Reliable team player

• Interpersonal skills

• Customer service

• Adaptability

• Detail oriented

EXPERIENCE

Beth Israel Lahey Health at Mount Auburn Hospital Cambridge, MA Epic Systems Analyst I June 2018- Present

Grand Central, Prelude, Eligibility (RTE) Certified

• Collaborate with operational stakeholders and applicable analysts to translate business and clinical needs into system enhancements through standard changes and upgrades

• Led transition from Order Transmittal ADT orders to the May 2019 ADT rule-based Orders Framework which resulted in a nomination to present at XGM Patient Flow Advisory Council

• Mobilize registration and real-time coverage eligibility projects with third party vendors while ensuring maximum system capacity and data integrity

• Expert in redesigning and rebuilding patient movement workflows for patient care initiatives

• Aid team members with support of Environmental Services, Transport, and Bed Planning issues

• Simultaneously manage incoming tickets from end users, project deadlines and upgrade timelines

• Participate in on-call rotation and respond to critical issues in a timely manner

• Proactively evaluate current system build for possible new and improved functionality across the Grand Central, Prelude and RTE applications

• Promptly addressed COVID-19 related hospital capacity and financial needs with an overflow unit revamp and new uninsured government reimbursement workflow, respectively PACE Organization of Rhode Island Providence, RI

Finance Intern September 2017- December 2017

• Researched the CMS database for HCPCS codes to adjudicate claims from PACE’s contracted healthcare vendors

• Priced claims and assigned each to their appropriate check

• Supported vendor contract policy and management initiatives

• Transferred claim information to Excel for reinsurance purposes Duffy Health Center Hyannis, MA

Administrative Intern June 2017- August 2017

• Connected with outside community resources on the behalf of the clients

• Aided and supported patients during hospital interventions

• Attended medical education lectures, high-level management meetings, and discussions with state representatives

• Collaborated with the Chief Executive Officer to enhance donor relations

• Assessed and made recommendations for future fundraising events EDUCATION

Providence College Providence, RI

Bachelor of Science in Health Policy and Management Class of 2018 Minor in Finance GPA 3.26/4.00

Minor in Business Studies Major GPA 3.82/4.00

Dean’s List: Fall 2016, Spring 2017 & Fall 2017

City University of London London, United Kingdom

Health Practice & Policy Spring 2017

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