Assistant Manager

JUDITH AMOAH

Hackensack, NJ *****

Phone: 551-***-****

Email: *******.*****@*****.***

SUMMARY

Human Resource Assistant with almost two years of experience in recruitment, onboarding, staffing, scheduling, and management seeking an opportunity to learn, grow and further develop my skills in the field of Human Resources. WORK EXPERIENCE

Human Resource Assistant - Bergen Home Care & Nursing Inc. 07/2019-Present

• Assist with screening, interviewing, hiring and placement of candidates within the company.

• Conduct pre-employment license verifications, background checks, employment verification, and reference checks.

• Maintains employee records to ensure compliance with CACH regulations and company standards.

• Recruit new candidates by posting job advertisements on Indeed and company website.

• Assist Nursing Supervisor with assessing employee performance and providing them with the resources and training to improve their skills.

• Increase the starting rate of CHHA from $11 to $12 to make company more competitive and marketable to recruit quality employees.

• Design and implement incentive programs to increase employee wages based on performance evaluation.

• Serve as a liaison between management, employees, and clients by answering questions, communicating decisions, and helping to resolve staffing and work-related matters to ensure employee and client satisfaction.

• Implementing electronic timekeeping system for employees to accurately monitor and ensure that employees are working according to their scheduled time.

• Design an instructional manual on the electronic timekeeping system to help employees understand and use the system effectively.

• Train, develop, and supervise new office recruits. CHHA Vocational School Assistant Program Coordinator- Bergen Home Care & Nursing Inc. 07/2019-Present

• Oversee the enrollment, admissions, attendance, and graduation processes for all HHA students to ensure completion of all program requirements prior to graduation.

• Ensures that students submit appropriate documentation that follows NJ Board of Nursing requirements to obtain licensure

• Assists students with job placement post-graduation Student Staff Manager – Rutgers Dining Services – Neilson Dining Hall 09/2017-05/2019

• Supervised daily operations and allocated over 6 staff members to designated areas where assistance is required to maximize productivity and improve customer satisfaction.

• Conducted evaluations on staff performance, identified areas of improvement and developed new strategies to maximize productivity.

• Assisted supervisors and management in communicating and enforcing work related policies and procedures to staff as well as training new staff members.

• Identified and resolved unauthorized, unsafe, or ineffective practices by inspecting working areas regularly.

• Provided excellent customer care to maintain and improve customer relations. President of Henderson Apartments – Resident Hall Association – Rutgers University, New Brunswick 09/2016-05/2017

• Coordinated with the Executive Board for an upper-class residential apartment complex to plan, develop, and execute strategies that would increase the quality of living for over 200 residents.

• Facilitated weekly meetings for Executive Board and general body members by preparing meeting agendas, scheduling deadlines for projects, coordinating the logistics and budget for each program.

• Accurately projected cash expenditures through efficient budgeting and detailed document reviews for programs.

• Presented detailed accounts of educational programs and social events undertaken to improve the quality of living for Henderson residents to hall director and Executive Committee of RHA through verbal and written forms of communication.

• Attended campus wide meetings with other hall presidents and the Executive Committee of RHA to advocate for residents needs and concerns SKILLS

• Recruitment

• Onboarding

• Performance evaluation

• Staffing

• Labor laws

• USCIS I-9 form

• ATS

• Microsoft Office

• Office administration

EDUCATION & CERTIFICATIONS

Human Resource Management: HR for People Managers Specialization, December 2020 University of Minnesota, Coursera

• Relevant course work: Preparing to Manage Human Resources, Recruiting, Hiring, and Onboarding Employees, Managing Employee Performance, Managing Employee Compensation

Biological Science, Bachelor of Arts, August 2019

Rutgers University, New Brunswick

• Relevant course work: Social Psychology, Sociology, Scientific & Technical Writing (Business & Grant Proposals), Statistics

• Dean’s List: Fall 2016, Fall 2018, Spring 2019

• Member of National Society of Success and Leadership

• Research: Pulmonary Embolism, A Leading Cause of Maternal Mortality in African American Women Post-Cesarean Delivery 2018

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