RESUME

Nakul Singh

+91-963******* adikr0@r.postjobfree.com

Career Objective:

To grow in an organization where I can enhance my skill sets, smoothing out the rough edges and give flair to my creativity. Apart from this to scale the Height of Excellence in the technical or in any other field through constant determination.

Summary:

Over 2.3 years of proven experience in a customer support and sales driven business process outsourcing.

Delivering the best solution and customer experience with a proven track record of customer satisfaction

Delivering knowledge and guidance about products and services to the clients and customers.

Well versed with a BPO, KPO and RPO with Staff Augmentation.

Proficient with MS Outlook, Windows 10 and other essential office tools.

Enriched interpersonal and client/customer handling skills.

Proven track record of solving issues in minimum TAT.

Technical sound professional with an eye for better opportunities.

Technical Skills:

Software Used: Log me In Rescue, Team Viewer, Avaya and Windows 10 O.S.

Work Experience:

Cogent E Service, Noida UP FEB 2019 -SEP 2020

Associate Customer Service

Role and Responsibilities:

Worked as Customer Service Executive in Tata Sky Inbound Process and was responsible for the taking care for its current customers.

Providing Technical issue Solution on call

Sharing all information about package query and Other

Ienergizer, Noida UP JULY 2018 – DEC 2018

Associate Customer Service

Roles and responsibilities:

Worked as Customer Service Executive in Dish ‘TV Inbound and was responsible for the taking care for its current customers.

I was also part of the sales program and had a hand in the revenue contribution.

Educational Qualification:

B.com from Bundelkhand University Banda in 2018

Intermediate in State Board in 2015

High School in State Board in 2013

Personal Profile:

Father’s name : Mr. Bhavani Bheerav Yadav

Date of Birth : 17th July’ 1998

Languages Known : Hindi, English

Address : Bangali Pura Banda (Uttar Pradesh)

Nakul Singh

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