TOM ROWAN
**** **** ******* #***, *******, IL ***40
312-***-**** **********@*****.***
PROFESSIONAL EXPERIENCE
Mindspring Partners / Receptionist/Administrative Assistant 6/2018-12/2020
Receptionist/Admin Assist for non-profit organization: greeted guests, answered and directed phone calls, assisted HR team with projects upon request.
Reception/Front Desk for financial services firm: greeted visitors, answered phone, scheduled meeting and conference room reservations.
Data Entry for short term project.
Vital Bridges / Volunteer & General Office Support 1/09-Present
Prepared two monthly reports for the Executive Director concerning client attendance and monthly budgets.
Entering data via proprietary spread sheets.
Provided additional services at annual fundraisers by assisting with ticket sales and donations.
Unloaded deliveries and replenish shelves when needed, assist clients with their orders.
Broadway in Chicago / Front of House Assistant 10/07-11/19
Ensure patrons are greeted respectfully and assisted to their seats.
Answer questions regarding performances.
Assist patrons at entertainment events to find seats, search for lost articles and locate facilities.
Maintain friendly demeanor when working under pressure.
Chicago Board of Elections / Data Entry 9/12-11/12 & 2/14-4/14
Operated keyboard to enter data onto magnetic cartridge and USB stick.
Kept records of work completed.
Structured and maintained log of equipment used offsite.
Compiled, sorted and verified accuracy of data to be entered.
Staffing Now Inc., / Data Entry 09/10-3/11
Recorded donations upon receipt and verified accurateness of supplied data.
Compiled daily and weekly reports as needed, prepared and reviewed records for input.
Provided support on company projects and tasks; arranged daily transactions.
Functioned as back up for staff members when necessary.
Completed work with alpha/numeric speed and accuracy.
Images of the World / Customer Service & Administrative Assistant 6/06-12/08
Communicated with customers by phone and email regarding company’s products and services.
Administered online, phone and regular mail orders for customers.
Updated customer information and database as required.
Worked with co-workers to maintain and update company website as needed.
TECHNICAL EXPERIENCE
MS Word, Excel, PowerPoint, Quick Books, Pledge Maker and Peachtree Accounting
EDUCATION
Bachelor of Arts, Columbia College, Chicago, IL