File Clerk

Matthew Marrero

917-***-**** ***********@*****.*** www.linkedin.com/in/matthew-marrero

EDUCATION & CERTIFICATIONS

• Fordham University – Bachelor of Arts Degree – Organizational Leadership May 2017

• StreetWise Partners – Certificate of Graduation April 2020 – July 2020 EXPERIENCE

TAPE LLC New York, NY

File Clerk August 2020 – Present

• Creates dockets daily using Excel to accurately schedule the appointments of all Immigration Services Officers on shift.

• Receives, sorts, codes, and stores case files of American citizenship applicants while exercising attention to detail and confidentiality.

• Strictly adheres to protocol for handling and securely storing confidential information of applicants in both physical and digital formats.

• Trains coworkers on proper work procedures and operation of office equipment. Uber Bronx, NY

Personal Business Manager October 2018 – February 2020

• Managed operational duties of business including bookkeeping of expenses, mileage, earnings, and tips for tax reporting purposes.

Sedgwick Pharmacy

Administrator

Bronx, NY

November 2016 – March 2018

• Oversaw daily operations of the pharmacy while managing a team of 12 employees.

• Created monthly work schedules for all employees and conducted monthly performance reviews.

• Responsible for onboarding new employees while ensuring all employees were in compliance with annual training required by the Pharmacy Audit Assistance Service (PAAS).

• Interviewed candidates for open positions.

• Implemented several initiatives that eliminated shoplifting, streamlined the checkout process and increased customer retention by 3%.

Fordham University Bronx, NY

Administrative Assistant / Maintenance Coordinator August 2010 – August 2014

• Supervised 130 drivers, and scheduled the maintenance of a 40 vehicle fleet.

• Assisted in the daily operations of the department office by performing administrative tasks such as: shift scheduling, staff evaluations, and handling confidential information. VOLUNTEER EXPERIENCE

Hecho x Nosotros Buenos Aires, Argentina

Volunteer Recruiter (Virtual) September 2020 – Present

• Conduct preliminary interviews of volunteer applicants while also gathering background information.

• Provide recommendations regarding eligibility of candidates to the human resources supervisor based on specific criteria for each role.

SKILLS

• Experienced in G Suite, Microsoft Word, Power Point, and Excel (PivotTables, Charts, and VLOOKUP)

• Knowledgeable management professional with proven experience in administrative assistance, data entry, employee training, relationship management, and confidentiality.

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