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Personal Details
Nationality: South African
Gender: Female
Health: Excellent
Skills Developed
Excellent verbal and written communication skills in IsiZulu and English ICDL modules passed (Microsoft word, spreadsheet and internet and mailing) Good listening, problem solving and interpersonal skills Ability to grasp new ideas and integrate them into desired results Able to prioritise and operate pro-actively
Customer service skills
Education
Last School attended: Estcourt High school 2013
Matric Subjects Passed
English home language
IsiZulu first additional language
Mathematics
Life orientation
Accounting
Business Studies
History
Midland Community College 2014
Upgrading Mathematics and Accounting
Tertiary Education
University of KwaZulu Natal 2015 - Studying Bachelor of Arts majoring in Economics and Political Science (Final year)
Employment History
Spread The Spark Cleaning Services (PTY) LTD Business Administrator
(February 2020- October 2020)
Keeping well-organised files and records of business activity
Interacting with clients on the phone or in person
Building relationship with clients
Invoicing
Answering phone calls and sending emails
Acting as personal assistant to the executive team Avon Sales representative (September 2017-2019_ Part-time)
Make sure everybody around my circle knows about Avon Thembalihle Patricia Ngcobo
123 King Edward Rd Scottsville, Pietermaritzburg, 3201 Contact Details: 083*******
E-MAIL: *********@*****.***
2
Distribute Avon brochure and share Avon Mobile brochure
Collect orders from customers
Collect payment and make delivery to customer
Door to door advertising
Shopkeeper/Cashier – Fuze Newstand Shop (2009-2017_ During school holidays)
Ensure that excellent customer service is always demonstrated
Receive purchase payments and accurately handle cash
Receive deliveries, unpack and re-shelve store stock and check merchandise for any possible damages
Assist with regular stock checks as well as neatly restocking shelves
Ensure any issues concerning customer care are reported to the Store Manager References
Name: Miss Sithembinkosi Khumalo
Tel: 062*******
Spread The Spark Manager
Name: Miss Alicia Reddy
Tel: 083*******
Avon Sales Manager
Name: Mrs T.P Ngcobo
Tel: 082*******
Fuze Newstand Shop Manager