Human Resources Professional
Resume:
AMBAR BIAGGI
*** * ****** **, ** Fuquay Varina, NC 27526
*****.******@*****.***
Objective
Obtain a position where my experience, acquired skills, and educational background will allow me to make an immediate contribution as an integral part of a progressive company, while also gaining professional growth.
Skills
Bilingual in English and Spanish
Customer Service
Time Management
Analytical
Self-driven
Team Player
Detail Oriented
Well Organized
Leadership
Excellent People Skills
Proactive
Creative
Problem Solver
Proficient in Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, SharePoint and Microsoft Excel
HRIS, Kronos Software, Paycom, Ceridian Dayforce
Experience
Benefits Specialist
BMC – Building Materials & Construction Solutions
05/2019– Current
•Administration of employee benefit plans such as medical, prescription, dental, vision, life and disability insurances, retirement plan and leave of absences.
•Maintain vendor contact to investigate discrepancies and provide information in non-routine situations.
•Ensure accuracy of all benefit enrollments in the HRIS.
•Utilize Cherwell ticketing system for HR, management and employee benefit inquiries.
•Update company’s benefits web page using SharePoint.
•Process National Medical Support Notices.
•Respond to employees with knowledgeable, courteous, and prompt service at all times.
Human Resources Assistant
Boon Edam, Inc.
02/2018 – 05/2019
Focused on talent acquisition, interview process, reference check, communicate offer, onboarding and training.
•Processed payroll via Paycom.
•Maintained knowledge of legal requirements and government reporting regulations affecting human resources functions and ensured policies, procedures, and reports comply.
•Tracked employee leaves of absence related to military, disability, workers compensation and FMLA; coordinated appropriate paperwork as required.
•Handle and filed workers compensation claims.
•Perform benefits administration.
•Updated and maintained OSHA logs.
•Submitted employee data reports by assembling, preparing, and analyzing data.
•Partnered with management in the search for qualified candidates, update job posting descriptions and executing performance management reviews.
•Translated in performance reviews, training and conferences for Spanish speaking employees.
•Attended career fairs throughout the year.
•Created weekly social media posts for employer branding.
•Assisted in company’s event planning.
Human Resources Representative
Vacation Village Resorts
06/2017 – 02/2018
•Scheduled and directed new employee orientations.
•Ensured new hire paperwork such as I-9, background checks, and other forms were completed and processed.
•Conducted and updated employment records related to hiring, transferring, promoting, and terminating.
•Assisted in employee relations investigations, including intake, interviews, documentation and follow-up.
•Maintained and updated employee data in HRIS.
•Responded to all HR related inquiries or requests.
•Explained human resources policies, procedures, laws, and standards to new and existing employees.
•Daily update of employees’ timecards.
Customer Support Specialist
Rotech Healthcare, Inc.
03/2017 – 06/2017
•Prompt customer service in a call center.
•Provided thorough review and quality assurance for medical necessity and documentation requirements of payors and regulatory bodies and databases.
•Generated insurance verification and eligibility for services and products.
Office Manager & Human Resources Representative
Trinity Tech
05/2015 – 03/2017
•Talent acquisition, onboarding, training and supervision of warehouse employees.
•Designed and created marketing and product presentations.
•Maintained emails, correspondence, documents, presentations, records, spreadsheets and databases.
•Set up new accounts following company and credit approval guidelines.
•Account management for Puerto Rico, United States and Virgin Islands.
•Conducted inventory count.
•Received shipment for count and accuracy.
•Assured outbound shipments were correct and completed.
Marketing Intern
QSR Champs
01/2015 – 05/2015
•Competitive research and analysis support.
•Created presentations for upper management.
•Drafted client communications and menu content.
•Searched for potential clients.
Intern
Walt Disney World
01/2013 – 08/2013
•Handled currency and credit transactions quickly and accurately.
•Followed procedures for safe food preparation, assembly, and presentation.
•Assisted with inventory control and stock orders.
•Maintained high standards of customer service during high-volume, fast-paced operations.
•Resolved complaints promptly and professionally.
Education
Bachelor’s Degree in Business Administration • Major in Marketing • Minor in Human Resources 2015 University of Puerto Rico
Certificates
Human Resources Assistant
Capital Associated Industries
06/2018
CPR & First Aid
American Red Cross
06/2018
OSHA 10 General Industry
Central Carolina Community College
06/2018
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