Administrative Assistant, receptionist, filing, data entry

Cateri Cruse

224-***-**** Chicago, IL, ***** adik4d@r.postjobfree.com

EDUCATION

DePaul University Chicago, IL

Bachelor of Arts in Industrial and Organizational Psychology. Graduated June of 2019 WORK EXPERIENCE

Brighter Dental Chicago, IL

Receptionist June 2020-Present

● Greet patients and visitors with a positive and welcoming attitude

● Receive payments via card, check, and cash

● Balance accounts for insurance payments and patient payments

● Process insurance paperwork and payments

● Schedule new and recurring patients according to their treatment needs

● Manage patient and doctor schedules in order to keep office flowing smoothly

● Ensure predeterminations are sent and received properly for procedures and payment

● Review predeterminations and inform patient of costs before appointments Coleman & Associates CPA's Chicago. IL

Administrative Assistant July 2019-December 2019

● Administrative assistant to staff of 10 people

● Organize office scheduling, ordered office supplies

● Process incoming tax documents for clients

● Proofread and develop documents for clients

● Assist clients by phone with tax or software oriented questions Adelman & Gettleman Ltd. Chicago, IL

File Clerk March 2018-June 2019

● Assist with general office tasks by efficiently organizing files, scanning, copying and binding paperwork

● Hand deliver important documents, files, and packages professionally

● Support administrative assistants and attorneys with proofreading to develop well-constructed documents for clients

● Answer phones and connect calls to offices and meeting rooms to assist attorneys DePaul University Chicago, IL

Receptionist, St. Vincent DePaul Parish March 2017-June 2019

● Answer phones and take messages, connect calls to offices/employees to facilitate smooth communication

● Trained new hires, and assisted with wedding rehearsals to facilitate smooth running of events

● Executed paperwork for mass requests and certificates to keep office operations organized VOLUNTEER EXPERIENCE

Girls in The Game Chicago, IL

Volunteer Coach Apr 2018-June 2018

• Led group activities surrounding teamwork, interpersonal communication, to encourage positive interactions

• Was responsible for safety of 10-20 children throughout weekly meetings

• Mediated problems between groups of children, assisted other coaches with this as well SKILLS & INTERESTS

Skills:Office Management, Negotiation, Organization, Customer Service, Microsoft Office, Research, Social Media, Quick Books, SPSS, Outlook, File Cabinet CS, Practice CS, Accounting CS, Eaglesoft

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