Kim Levandowski

**** *. ********** ****** *******, IL 60707

***- ***-**** adijzs@r.postjobfree.com

Summary

Management professional with strong skills in Account and Database Management. Known for hands on effectiveness in operations, administration and process. Frequently selected as Subject Matter Expert improving overall employee productivity and knowledge. Recognized for being detail oriented, with excellent written and oral communication skills. Knowledge of various circulation software programs-First Edition, Nextech, and Magazine Manager. Knowledge of USPS audit rules.

Technical Skills

Alpha & Numeric Data Entry

Knowledge of Windows, Microsoft Office,

Microsoft Word, Access, Excel, Act

AS400

Basic knowledge of QuickBooks, MAS90, Great Plains and Lacerte tax software

Professional Experience

Restaurant Start-up & Growth 2016 to current

Kansas City MO

Fulfillment Contractor (Remote)

Provide data entry in First Edition software.

Work with Marketing & circ consultant regarding renewals etc

Run issue updates. Prepare and upload mail files to LSC Communications

Maintain reports/records for postal audit

Clickinmoms, Geneva IL 2012-2014

Fulfillment contractor (Remote)

ClickinMoms is a bi-monthly print & digital magazine.

I work closely with the Editor preparing renewal mailings & marketing plans.

Provide full service fulfillment for ClickinMoms magazine Circ 20,000

Process all incoming orders, address changes in First Edition software

Send replacement issues

Handle all customer service issues through Zendesk platform

Provide bi monthly print files, renewal files and digital edition files.

Provide reports as needed.

Commercial Construction & Renovation 2011 to current

Atlanta GA

Fulfillment Contractor (Remote)

Provide data entry in First Edition software.

Work with Marketing & circ consultant regarding renewals etc.

Luby Publishing Co, Chicago, IL 2011 - 2020

Accounting Associate, Office Manager, Circulation Manager

Effectively prepare and send monthly invoices and statements. Process Account Payables in MAS90 software.

Process and manage two subscriber databases. Process all incoming orders, address changes. Process incoming payments (checks & credit card processing)

Work with Publisher creating schedule of mailings and design of forms

Answer and direct all incoming calls.

Purchase and maintain all office supplies and equipment.

Make all bank deposits and reconcile all bank statements.

Open and deliver all mail and packages.

Manage all customer service inquiries and resolve in a professional manner

Unemployed May 2010 to Oct 2011

CDS Global, Des Moines, IA 2008-2010

Account Manager

Responsible for supporting clients in exceeding goals and ensuring audit rules were followed bring discrepancies to client

Effectively helped new clients access the different web platforms CDS offers.

Conducted queries on client data to retrieve requested information increasing client satisfaction.

Managed project time frames ensuring departments completed their tasks by scheduled deadlines.

Subject Matter Expert assisting clients on all products offered.

Actively involved in programs regarding qualified paid subscriptions, renewal campaigns, audit rules post expires, premium offers among others.

Milo Media LLC, Barrington, IL 2006 -2008

Circulation Manager/Marketing Manager

Maintained subscriber database for 5 trade magazines, total circulation: 120,000, obtaining software and bringing fulfillment in house; and preparing all reports necessary to compile semi-annual audit statements.

Effectively maintain all documentation required to complete annual audit achieving compliance.

Proactively coordinated workload ensuring all deadlines were met

Successfully implement yearly circulation plan (renewal and new name acquisition campaigns)

Supported the planning of the annual budget for circulation completing on time.

Aggressively troubleshot with technical support on problems arise with in house software program

Subject Matter Expert on audit rules and procedure.

Cumberland Accounting, Norridge, IL 2005-2006

Office Manager/Bookkeeper/Receptionist

Responsible for managing A/R, A/P; ordered all office supplies, maintained all office equipment. Prepared collection letters for delinquent accounts. Created and mailed all monthly invoices. Handled specific correspondence letters on behalf of the CPA. Assisted all clients with special requests. Various seasonal projects.

Scheduled all appointments for the CPA improving efficiency and ensuring productivity.

Registered CPA and employees for seminars or continuing education classes increasing knowledge.

Transportation Communications LLC, Cary, IL 1996-2005

Circulation Manager

Maintained subscriber database for 2 trade magazines, total circulation: 110,000. Actively conducted research and recommended software vendor; worked with vendor to convert databases from fulfillment service to in house program; prepare all reports necessary. Supervised 5employees.

Effectively processed incoming customer service calls to customers’ satisfaction.

Selected to plan and implement yearly circulation plan.

Accurately processed, data entry, all incoming qualification forms, new subscriptions and address changes.

Prepared & filed Semi Annual Publisher Statements

Worked directly with Audit Bureau in completing annual audits

Recognized as go-to person to work with technical support to maintain the in-house software.

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