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Service Sales

Location:
Austin, TX
Posted:
December 10, 2020

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Resume:

Alexander van den Dries

**** **** ********* ** *** D507

********************@*****.***

210-***-****

EDUCATION

Texas State University, San Marcos, TX Graduated May 2015 McCoy College of Business-Bachelor of Business Administra8on Concentra8on in Finance -Summa Cum Laude

EXPERIENCE

Unbarlievable, AusOn, TX March 2018-Current

Head Security

• Ensured the guests have a safe but enjoyable 8me and make sure no one is ac8ng aggressively or destruc8vely.

• Monitored guests by checking their iden8fica8on, sobriety, and charge a cover when applicable.

• Led team on security to make sure the capacity is under regula8ons. Strive/Redwood LogisOcs, AusOn, TX February 2018-April 2019 Carrier Procurement

• Profiled carriers to assist customers in moving their freight in a 8mely manner to their desired des8na8on.

• Analyzed prior and current market condi8ons to help op8mize profitability for the company.

• Communicated with carriers through the delivery process, to ensure the carrier is sa8sfied with their customer service experience.

Ford Motor Credit Company, Colorado Springs, CO

Funding Team Lead October 2017-December 2017

• Led team of 15 service agents to effec8vely fund dealership contracts, correct contract discrepancies, and provide “best-in-class” dealer service.

• Improved service levels by increasing average contracts funded per hour by 10%, and increasing discrepancy clearance ra8o by 5.2%.

• Maintained weekly and monthly repor8ng for senior management. Credit Analyst October 2016-September 2017

• Underwrote over $70 million in consumer loans while adhering to purchase policy and maintaining por\olio quality.

• Second in the company in deals decisioned, with over $165 million of consumer loans decisioned.

• Achieved status as the 3rd highest “Dealer Sa8sfac8on Ra8ng” in the country at 9.92 out of 10 by maintaining strong business partnerships.

Commercial Underwriter February 2016-October 2016

• Underwrote over $80 million in commercial loans by con8nually communica8ng with dealership personnel to ensure financial statements and securi8za8on in the loan are accurate.

• Analyzed financial statements to generate profitability, liquidity, and capitaliza8on metrics used in underwri8ng commercial loans and monitoring credit risk.

• U8lized exis8ng pricing models to provide compe88ve wholesale pricing for sales team presenta8ons to dealers. Loss Preven8on Representa8ve July 2015-February 2016

• Managed a por\olio of 11,000 customer accounts per month; mi8gated credit losses by iden8fying solu8ons to resolve past due accounts.

• Achieved lowest individual monthly credit loss total in the region and delivered 40% savings over the credit loss budget for January and February 2015.

SKILLS

Technology: Excel, Word, Powerpoint, Access, Pinnacle, Lending Automo8ve Bloomberg Cer8fied



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