Call Center Aagent
Resume:
MR RICK JOHN J. DULOTA
Denia’s Village, Puting Lupa,Brgy. San Antonio
Agdao, Davao City, Philippines
Res. No. : 082 – 2331440
Mobile : 092********
Email : adijqn@r.postjobfree.com
PERSONAL DATA:
Date of Birth : May 15, 1989
Age : 31
Height : 5’8
Weight : 64kls.
Status : Single
Religion : Roman Catholic
Citizenship : Filipino
CAREEER OBJECTIVE :
Seeking Position in your company that will offer security, a chance to grow professionally, provide reasonable sense of self esteem and self fulfilment.
CAREER ADVANCEMENT :
Can communicate well and express myself truly with people in all levels.
Can handle multitasking job.
Can work shifting schedule and holidays if deem necessary.
Willing to relocate near job site/office.
Can work without supervision, easy to get along with and a team player.
Posse’s strong analytical & problem solving skills.
Highly trustworthy analytical & problem solving skills
EDUCATIONAL ATTAINMENT :
DEGREE - Bachelor of Science Major in Management Accounting (BSMA)
SCHOOL - Ateneo de Davao University
ADDRESS - Jacinto St. Davao City
YEAR - 2006 - 2010
SECONDARY - Holy Cross of Agdao
ADDRESS - R. Castillo St. Agdao Davao City
YEAR - 2002 – 2006
ELEMENTARY - Jose L. Porras Elementary School
ADDRESS - New Salmonan Brgy. W. Aquino Davao City
YEAR - 1997 – 2002
WORKING EXPERIENCE :
POSITION - Accounts Receivable / Credit & Collection Staff
COMPANY - Hyundai Southern Mindanao Inc.
ADDRESS - Km. 8 Bo. Pampanga Davao City
IMMEDIATE SUPERVISOR - Mr. Kenneth Lester Amad – C & C Supervisor
INCLUSIVE DATES - October 24, 2018- April 30, 2019
DUTIES AND RESPOSIBILITIES:
Monitoring the accounts receivable of the clients and its aging.
Checking the completeness and accuracy of the documents submitted by the sales department for the approval of the transactions.
Assign on the collection and updating of the accounts of the clients.
Assign in the encoding of the monthly sales.
Assign in the filing of the necessary documents such as sales aggrement transactions.
Assign on making statement of account of the clients.
Assign on checking the completeness and accuracy of the parts department transaction for the approval.
POSITION - Admins Staff
COMPANY - Fuel Autotek Sales Inc.
ADDRESS - Dr. # 14 Manly Warehouse Belesario Vill. D.C
IMMEDIATE SUPERVISOR - Ms. Ma. Bernadette Flores – Accntg OIC
INCLUSIVE DATES - June 13, 2018 – October 15, 2018
DUTIES AND RESPONSIBILITIES:
Assist A/R clerk entry of sales order
Handle and monitor accounts receivables
Relay phone calls to concerned staff should they be out of time of call
Assist in following up client’s payment
Responsible for the issuance of sales invoice, collection and delivery receipts
POSITION - Operation Officer
COMPANY - Fast Transit Corporation
ADDRESS - Km. 8 Bo. Pampanga Davao City
IMMEDIATE SUPERVISOR - Mr. Peter Zosimo A. Sanchez – Branch Manager
CONTACT NUMBERS - 091*-*******
INCLUSIVE DATES - October 19, 2015-January 08, 2016
DUTIES AND RESPONSIBILITIES:
Dispatching of units to drivers to fetch guest from different destination.
Monitoring of driver’s whereabouts.
Audit the odometer of the units.
Monitor the fuel/gasoline usage of the units.
Monitor the repairs and maintenance of the units.
Responsible for recording of bookings and reservations of the clients.
POSITION - Internal Audit Assistant
COMPANY - Grand Regal Hotel Davao
ADDRESS - Davao City
IMMEDIATE SUPERVISOR - Mr. Ildefonso V. Bontia
INCLUSIVE DATES - February 03, 2014 – October 03, 2014
DUTIES AND RESPONSIBILITIES:
To ensure that Rooms & F & B contracts should be reviewed at all times.
Make audit reports and findings for the items missing especially in mini-bar section.
Audit the daily cash summary and update General Cashier’s report.
Review overages and shortages of Cashiers and take appropriate actions and review Front office exchange rates as when required.
To do the spot audit and investigation process to all department.
Recommend audit findings to the Audit Head for final actions.
To assist the Front Office staff when necessary.
POSITION - Customer Service Representative – Bank Teller
COMPANY - United Coconut Planters Bank
ADDRESS - San Pedro St., Davao City
IMMEDIATE SUPERVISOR - Miss. Nebellee M. Gumban- Branch Manager
CONTACT NUMBERS - 092*-*******
INCLUSIVE DATES - April 19, 2010 Up to September 18, 2013
DUTIES AND RESPONSIBILITIES:
Processes over-the-counter transactions, miscellaneous Payments and collections, delivers and pick-ups cash as may be assigned, entertains clients’ inquiries on balances and deposits; cross-sells bank products and services.
Assists clients in their banking needs; processes new accounts and ensures complete documentation in accordance with the bank’s standard operating procedures; cross-sells bank products and services.
Assists clients in their banking needs; processes new accounts and ensures complete documentation in accordance with the bank’s standard operating procedures; cross-sells bank products and services.
FROM BANK MANAGER’SVIEWS:
He is fast learner and very accommodating to all our banks clients
He is intelligent and responsive person in order to meet the needs of our clientele
He is good in analytical and solving clients concerns.
He was promoted from Teller 1 to Teller 4 within a small period of time.
TRAININGS AND SEMINARS :
Name : SAP BUSINESS ONE
Venue : Ateneo de Davao University
Date : October 17, 2009
Name : NEW EMPLOYEES’ ORIENTATION
Venue : UCPB Executive Office, Makati Ave., Makati City
Date : October 08, 2010
Name : COUNTERFEIT DETECTION WORKSHOP
Venue : UCPB Executive Offices, Makati Ave., Makati City
Date : October 15, 2010
Name : SIGNATURE VERIFICATION SEMINAR
Venue : UCPB Executive Offices, Makati Ave., Makati City
Date : October 14, 2010
Name :MOCK-UP BRANCH TRAINING PROGRAM
Venue : UCPB Executive Offices, Makati Ave., Makati City
Date : October 11 - 29, 2010
CHARACTER REFERENCES:
MR KENNETH LESTER AMAD
A/R Supervisor
Hyundai Southern Mindanao Inc.
Km. 8 B.O Pampanga Sasa Davao City
MR FAOSHI G. MARIANITO
HR Supervisor
Emcor Inc.
J.P Laurel Ave. Bajada Davao City
MR DAVID D. JOVES
Financial Controller
HGG Profiling Specialist Phils.
Water District J.P Laurel Ave. Davao City
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