ARUN PRASATH JAI SINGH
*************@*****.*** 978-***-**** Trichy, Tamil Nadu 639103
PROFESSIONAL SUMMARY
Experienced Business Intelligence Consultant with a demonstrated history of working in the information technology and services industry. Overall 3+ years of experience in Birst Tool.Worked on Advanced features in Birst like Slowly Changing Dimension, Hierarchy Flattening, Fiscal Calendar and Language Translation. Having good knowledge in Admin2.0(Orchestration, Monitoring, Shared Connection,Agents ).
Good Knowledge in Report developing, Data Modeling and Dashboards in Power BI. Completed Analyzing and Visualizing Data With Power BI certified in Microsoft. SKILLS
BIRST
Power BI
C and C++
SQL Server 2012
PostgreSQL
Customer Contact
MySQL
Technology-Based Solutions
Testing and evaluation
WORK HISTORY
Sep2019 - October2020
#1 : Infor Birst Support
Birst Consultant - Bengaluru,
Karnataka
Birst Global Support ensures that all customers, whether they are new to the Birst Platform or are continually adopting it, have the right level of support and resources to ensure their success across the life-cycle of their engagement.
Technology: Birst Cloud, Splunk,Jira and Birst
Roles & Responsibilities:
Determine, review critically and prioritize resolution of issues
Customer support over a call, email and Web-Ex to fix show stoppers to ensure productivity
Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing
processes Root Analysis and documenting the root cause to create the reusable asset
Keep records of tech issues and report back to
management, development, or product departments
Sep 2017 - Aug 2019
#3 : Infor
Birst Consultant - Bengaluru,
Karnataka
Infor is an enterprise software provider and strategic business partner for more than 90,000 organizations worldwide.Their software is purpose-built for specific industries, providing complete suites that are designed to support progress—for individuals, for businesses, and across networks.
Technology: Birst Cloud and Cognos
Domain: Sales and M3
Roles & Responsibilities:
Gathering requirements and develop Reports, KPI and Dashboards
Achieved different scenarios in the Dashboard level (like Data-driven dashboard)from the latest release
Creating dashboards, Parameter filter, Parent-child filters, drill across creating notifications, embedded filters are part of my roles
Created different types of reports and complex reports like using STAT, Eval macro, IIF, GetPromptValue, etc
Sep 2016 - Aug 2017
#4: Netpulse Fitness
Birst Associate Consultant -
Bengaluru, Karnataka
Netpulse is an American fitness technology company and a provider of branded mobile apps for health clubs. Netpulse Branded Mobile Apps Health clubs all over the world use Netpulse branded mobile apps as their hub for
communication and engagement. Club operators use the app to drive revenue by boosting member referrals, PT sales and member engagement. Club members use the app to register for group exercise classes, track workouts, connect with their favorite fitness devices, redeem club rewards and deals, and access important information about their club.
Technology: Birst Cloud, MySQL, Cassandra, Appannie and PostgreSQL
Domain: Fitness
Roles & Responsibilities:
Gathering requirements and develop Reports, KPI and Dashboards
Extracting data from various sources like MySQL, PostgreSQL and flat files,etc., and model them to push into Data Warehouse
Preparing Design document to implement Business logic in Data model and ETL Scripting
Building Data Model, Reports and Dashboards
Handling entire Admin module functionalities like Groups, Custom Measures, Attributes, aggregates, expressions, Variables etc
Handled various functions in ETL like Map, List, Variables, IF and While loops
Managing user authentication and authorization
permissions
Scheduling Birst connect task to upload data and processing the data
Handled log files to check if any error found and resolving it
Implemented Full data load and incremental data load in Birst connect using Variables and Where clause conditions for specific data filters Communicate to the customers by Phone, Mail, Chat or Support portal
Created different types of report and complex reports like using STAT, Eval macro, IIF, GetPromptValue, etc.,
Created triggered reports based on condition and scheduling notification on daily basis to users
Creating dashboards, Parameter filter, Parent child filters, drill across creating notifications, embedded filters are part of my roles
May 2013 - Jun 2016
#4: Freelancer
Independent Freelancer. -
Trichy, Tamil Nadu
EDUCATION
Apr 2013
Bachelor of Engineering in Computer Science
Anna University Trichy
ACCOMPLISHMENTS
Award winner for Customer Delight at GainInsights Solution Pvt Ltd.(Annual Meet) in 2017
Being Active in Birst Community and got placed in the top 75 ranks