Sales Representative

VIRGINIA

PEREZ

Customer Service

WORK HISTORY

OFFICE MANAGER - GHP AUTO EXPORT LLC. -

NORTH MIAMI, FL 33169 - 03/05/2020 - Now

GHP Auto Transport LLC is a company for the purchase and transport of used vehicles. My functions within the company are to ensure that the processes are properly carried out, that all the necessary information is taken for the records and make sure that payments and duties are fulfilled.

Locate suppliers and request information to determine product availability and improve terms of sales. Bid on live actions to purchase used cars.

Purchase parts for certain vehicles that needs repair before transporting. Answer customer's questions about the cars, prices, availability and credit terms. Negotiate details of contracts and payments, and prepare sales contracts and order forms. Coordinate and schedule transportation with our drivers or companies associated. SALES MANAGER - MUSIC CITY AUTO SALES N' SERVICES. NASHVILLE, TN 37013 28/03/2020 - 29/04/2020

Answer customer's questions about products.

Recommend products to customers, based on customers needs and interests. Inbound and outbound calls promoting sales and products so our customers purchase online or through phone call. Contact regular and prospective customers to demonstrate products, explain products features and solicit orders. Estimate/quote prices, credit or contract terms, warranties, and delivery dates. Consult with clients after sales or contracts signings to resolve problems and to provide ongoing support. Provide customers with products samples and catalogs. Negotiate details of contracts and payments, and prepare sales contracts and order forms. Post the services and products in social media.

INTERNET SALES SPECIALIST - CAMPING WORLD OF NASHVILLE NASHVILLE, TN 37013 03/12/2019 - 28/03/2020

Daily interaction with customers to promote specialized product. Maintain and update prepayment logs and keep customers apprised of work progress. Schedule sales appointments and assign them to designated staff member and sales specialists. Monitor daily parts traffic and receive parts for installations Provide superior customer service and maintain friendly, professional relationships with recurring clients to promote further business.

PURCHASING SPECIALIST Peniel Aerospace

Miami, Fl Jan 2019 - Nov 2019

Represent the company in contract negotiations and formulating policies with suppliers. Inbound and outbound calls in english and spanish in regards the parts.

Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment and supplies. Locate suppliers and request information to determine product availability and improve terms of sales. Implement purchasing and contract management instructions, policies and procedures. Maintain detailed records of goods ordered and received. Closely monitor stock and replenish as necessary by establishing min-max parameters. Work closely with upper management in cash flows meetings in order to budget purchasing department needs accordingly. VIRGINIA

PEREZ

Adaptable college graduate in Mass

Communication and Journalism with 4+

years of work experience, aiming to

leverage academic experience. I have

proven acknowledgment of conflict

resolution, contract compliance and

customer communications to

successfully fill the customer service role at

your company in order to achieve its goals.

Answer customer's questions about products, prices, availability, product uses and credit terms.

Recommend products to customers, based on customers needs and interests. Inbound and outbound calls promoting sales and products so our customers purchase online or through phone call.

Contact regular and prospective customers to demonstrate products, explain products features and solicit orders.

Estimate/quote prices, credit or contract terms, warranties, and delivery dates.

Consult with clients after sales or contracts signings to resolve problems and to provide ongoing support.

Provide customers with products samples and catalogs. Negotiate details of contracts and payments, and prepare sales contracts and order forms.

Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators. Confer with other supervisors to coordinate operations and activities within or between departments.

Plan and establish work schedules, assignments, and production sequences to meet production goals.

Observe work and monitor gauges, dials, and other indicators to ensure operators conform to production of processing standards. Keep records of employees attendance and hours worked. Confer with management to resolve employee's problems and complaints. Enforce safety and sanitation regulations.

Customer Service

PERSONAL PROFILE

SKILLS

Quickbooks

Quantum

Microsoft office - Excel specialized.

Lightroom

GET IN TOUCH

Mobile: 786-***-****

Email: ***********@*****.***

LinkedIn: VirginiaAPM

Address: Miami, FL 33175

AUTHORIZED TO WORK IN THE UNITED STATES

WORK HISTORY

Nodac Technology (Miami, Fl) Nov 2018 - Jan 2019

EDUCATION

UNIVERSIDAD CATOLICA ANDRES BELLO

Caracas, Venezuela

Mass Communication and Journalism (2018)

English as a second language - Pre College.

London, Ontario. Canada.

Super Master 16 - School of creatives Brothers.

Caracas, Venezuela.

COURSES AND CERTS

LANGUAGES

Spanish (Native) English (Professional)

SALES REPRESENTATIVE

SUPERVISOR

Sitel (Bogota, Colombia) Jan 2018 - Nov 2018

CUSTOMER SERVICE REPRESENTATIVE

Sitel (Bogota, Colombia) Aug 2017 - Jan 2018

I used to work for HTC Customer service providing technical support via phone call, chat and email.

My mainly job was to receive and make phone calls, create empathy and understand my customer's situation in order to find a resolution. I used to received all type of customers, from short age to older customers that needs patience and extra attention.

The primary focus of technical support is to resolve a technical incident or problem. These incidents are either perceived or actual deficiencies with the smartphone the customers are seeking support for. I also provided customer services on E-Commerce and received credit card payments and shipment status and orders.

MARKETING STRATEGIST La Web - Mercadeo

Interactivo (Caracas, Venezuela) Aug 2015- Jul 2016 Collaborate with web, multimedia or art design staff to create websites that conform to the client's brand and visual format.

Collect and analyse sales data, using web tracker metrics such as page visits, transaction size, link popularity, click through rates, and costs per click.

Optimize website exposure with search engine pattern analytics in order to direct online placement of keywords or other content. Propose online or multiples sales channel campaigns to marketing executives.

Define product requirements based on market research analytics in collaboration with design and engineering staff.

Contact this candidate