Executive service engineer

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Curriculum vitae

Mahanthesh Chandaki

Mail Id: ***********@*****.***

Mob no: 962*******

Address: SRS Main Road Peenya 1st Stage Bangalore -58 Professional Profile:

A result oriented professional with 10-year of experience in customer Service, technical support, product handling, product repair, product quality improvement, online & offline support to customer. Breakdown support, preventive maintenance, emergency field service visit, material planning etc. Professional Experience:

M/s: Bosch Rexroth India Pvt Limited:

Executive Engineer, May 2010- Present

Bosch Rexroth is one of the leading specialist in drive and control technology. The company is partner for industrial application (machinery applications, engineering and factory automation), mobile application and renewable energies.

Hands on experience of Testing & Troubleshooting of Rexroth all type of drives, power supply, motors and controllers

Servicing of all type of Low and High voltage power supply, drives and motors.

Servicing of all type of HMI’s.

Basic PLC about Rexroth.

Component level repair

Preparation/Documentation of troubleshooting reports/error reports.

Emergency support to customer on machine breakdown condition

Product analyse viz: Y-Y analyse, 4D &8D analyse

Robin-K-user of CRM system

Basic knowledge of our latest products called-control-X and XM controllers

Known Software: Rexroth software’s-P-Shell program, Drive top, Indra works engineering and V-I composer and some old software’s

Attending customer sites for solving Application & service related issues.

Online support to customer and our field service engineers.

Support to commercial team

Support to quality team on warranty failure and repetitive product failure

Encoder installation, programming of different encoders (viz. DSF, Tacho type, Resolver and optical encoders).

SAP Cs-(end user)-

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Special training in Germany:

Troubleshooting and repair on Rexroth industrial PC’s.

Updating/installing OS (operating System) to VPP, VPB and VDP Display (industrial Pc’s).

Troubleshooting and repair on PLC controller system.

Troubleshooting and repair on Rexroth HMI’s, VEP and family.

Updating, loading and taking image backup Using HDD Raw and Acronis software.

Troubleshooting and repair on Welding Timer

Troubleshooting and repair on all type motors

Additional responsibility:

Looking up the product modification and implementing

Looking for Preventive maintenance on machine

Breakdown support to customer

Customer handling and support

Collecting customer installation database

Spare sale to customer

Inventory planning and support

Handling warranty case- Business unit, Country unit and Good will warranty

Training to an Apprentices and engineering internships.

Service report update, Quotation update and service order confirmation.

Supporting to Commercial colleagues.

Supporting to Sales Engineers for technical clarification.

Involvement and learning on latest products.

Customer handling and support.

Priorities of customers depend on business

Support after sales

Extra Activity:

CRM- customer relationship management-ROBIN and CRM tool is sales machine- CRM tool is tool to development of customer account, create an opportunity, ticket management and activity management like an appointment, task, visit and etc.-I am key user for new tool developed by Rexroth and I have given the training to 50 sales engineer on CRM tool and supportive function Educational Qualification:

1. Diploma in Electrical and Electronics Engineering from Govt. polytechnic Bajapur. Board of Technical Education in 2009. (With 67%)

2. S.S.L.C from Karnataka Board in 2006.(With 79.90%) 3. I am pursuing the BE in same branch (3rd year)

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Personal Profile:

Name: Mahanthesh Chandaki

Father Name: Hanamant S Chandaki

Date of Birth: 08.10.1989

Citizen: Indian

Marital Status: Married

Mail id: ***********@*****.***

Mob no: 962*******

Languages known: Kannada, English and basic in Hindi Permanent Address: At/post Nandeshwar, Tq. Athani. Dist. Belagavi, Karnataka-591240 Present address: SRS Main Road Peenya 1st Stage Bangalore -560058 Present position: Executive Engineer

Declaration:

I hereby declare that the above-mentioned information is correct up to my Knowledge and I bear the responsibility for the correctness of the above-mentioned particulars. Place: Bangalore your’ s faithfully

Mahanthesh Chandaki.

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