Medical Assistant Front Office
Resume:
Garrett Smith
Chicago, IL *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Clinic Liaison
BreakThrough Physical Therapy - Raleigh, NC
August 2019 to July 2020
• Maintain strong relationships between our referring providers, clinics, and hospitals to help facilitate the care for patients with different physical therapy needs.
• Educated providers on developments within our clinics and company and demonstrated the level of care and compassion our therapists provide their patients,
• CRM and referral log management, identifying trends, improving the referral process for efficiency resulting in a higher output of scheduled patients.
• Identify bottlenecks in clinic operations and strategize new methods to achieve the efficiency of workflow, fellow employees,
Marketing Director
ELIZABETH CRUMP MANOR - Richmond, VA
June 2018 to January 2019
Admissions/Marketing Director (June 2018-January 2019)
-Daily, weekly, monthly admissions and marketing reporting and analysis
-Development of weekly marketing strategy including projections
-Familiarity with Richmond market including case workers, home health agencies, Admissions Coordinator/Admission Director
ManorCare Nursing and Rehab Center - Richmond, VA
October 2017 to June 2018
• Maintaining a strong patient care centered approach to admissions process
• Processed referrals from surrounding hospitals to screen for Skilled Nursing placement
• Verification of patient benefits through online portals, submission of clinical documentation for authorization review
Sample Log-in/Project Static Data Management
QUALITY CHEMICAL LABORATORIES - Wilmington, NC
January 2017 to August 2017
• Responsible for the input of analytical testing procedures and interpretation of analytical monographs for multiple compendium (EP, USP, JP, BP, FCC, ACS)
• Trained analysts and laboratory managers on the use of LIMS system Lab Ware.
• Sample Log-in
• Ensure the timely logging, processing and tracking of samples prior to analytical testing, including controlled substances on all DEA schedules
Office Administrator
Bodies in Balance Physical Therapy - Wilmington, NC January 2014 to December 2016
• Office Manager/ PT Technician (Jan, 2014-Dec 2016)-Promoted Jan 2015
• Administrative duties- Schedules, payroll, facility maintenance, front office supervision, training of new employees.
• Technician-Scheduling patients, setting up modalities, answering phones, taking vitals
• Improvement of processes and monitor and track the efficiency of technicians of support staff. Medical Assistant to Dr. Kavita Persaud and Terry Ashby Carolina Geriatrics\ Northchase Nursing and Rehabilitation - Wilmington, NC April 2013 to April 2014
-MAR reconciliation, EMR preparation, Light Triage, Vitals, Injection Administration Research Assistant to Dr. Messina
UNC Wilmington Chemistry Department - Wilmington, NC May 2013 to July 2013
• Programmed FORTRAN 77 to calculate static and dynamic qualities of a several .quantum systems in order conduct research on quantum systems
Sales Associate
The Buckle - Wilmington, NC
May 2010 to August 2011
Responsible for customer service and sales increase. Education
BA in Chemistry in chemistry
University North Carolina at Wilmington - Wilmington, NC Present
High school diploma
Athens Drive High school - Raleigh, NC
2009
EMT Certification in EMS Basic
Cape Fear Community College - Wilmington, NC
Skills
• LIMS (2 years)
• Scheduling (2 years)
• training (2 years)
• Marketing Strategy
• Vital Signs
• EMR
• Patient Care
• Epic
• EHR
• EKG
• Injections
• Medical Records
• Filing
• Schedule Management
• Laboratory Management
• EMT Experience
• Fortran
• VoIP
• Laboratory Experience
• Computer Hardware
Certifications and Licenses
Driver's License
Additional Information
• North Carolina EMT License
• Programming (using FORTRAN 77)
• Chemistry Lab Experience - LabWare-LIMS
• Customer Service/Patient Care
• EMR preparation/Patient Scheduling
• Payroll/Schedule Management
• Training Employees
• Microsoft Office and Office 365
• Point Click Care/Epic
• MS Excel
• Computer Hardware and Software installation
• Various EMR/EHR
• VOIP Phone systems
Contact this candidate