Harold Frederick Dachenhausen, CPA, MBA
760-***-**** Oceanside, CA 92058
Controller, Hospitality Industry Focus
Summary
Collaborative, forward-thinking accounting / auditing leader with proven record of procedural innovation and operational excellence. Proactive problem-solver able to institute and rigorously monitor internal controls for multiple departments, prepare financial statements, and uncover areas for improvement. History of thriving in supervisory roles, driving employee engagement by championing professional development and transparent policies. Solid grasp of applicable regulations and industry best practices as applied to top-tier entertainment and hospitality businesses.
QUALIFICATIONS SUMMARY
●General Accounting
●Cross-functional Team Leadership
●Cash Management / Reconciliation
●Customer Service
●Federal / State Tax Reporting
●Financial Reporting
●GL Payroll A/R A/P
●Balance Sheet Management
●Goals & Objectives
●Property Tax Reporting
●Auditing
●Regulatory Compliance
●Policies & Procedures
●Internal Controls
●Staffing & Training
PROFESSIONAL EXPERIENCE
Grand Pacific Resorts, Inc., Carlsbad, CA 9/2016 – 3/2020
Director of Internal Audit
Led enterprise-wide financial audit operations for behemoth organization with 1.7K employees and $100M/year revenue from 20+ hotel, timeshare, and resort / spa properties in California, Nevada, and Hawaii. Seamlessly executed audits for hotel front desk, restaurants and kitchens, centralized receiving, database PCI compliance, housekeeping, time and attendance, and payroll. Drove regulatory compliance and rapidly identified opportunities and risks, providing executive leadership with timely reports and recommendations.
●Singlehandedly created all audit programs from scratch, leveraging vast knowledge of auditing programs and applicable regulations to ensure comprehensive coverage.
●Boosted hotel restaurant profit margins by 11% and annual gross revenue by $33K by implementing pricing changes.
●Discovered timecard fraud by multiple managers resulting in their dismissal and the reduction of related legal exposure expenses of up to $400K.
●Streamlined operations and enhanced data visibility by supporting institution of new Paycom payroll software.
Agua Caliente Band of Cahuilla Indians, Palm Springs, CA 6/2008 – 9/2016
Director of Internal Audit
Created and instituted audit programs and conducted audits for non-gaming portions of tribal operations for business with 2.1K employees and $400M revenue. Shouldered accountability for delivering accurate audits of two championship golf courses, two hotel front-desk operations, casino food & beverage outlets / retail stores, casino membership rewards cards and discounts, excursions and gift shops, two spas, and 2K-seat concert venue. Trained and managed three staff members, balanced multiple concurrent priorities, and delivered insightful reports based on data analysis to influence key decisions.
●Located $250K golf course budget padding on behalf of golf pro early in fiscal year, enabling senior management to eliminate potential loss by addressing intentional error and forcing staffing reduction.
●Provided critical data on casino customer loyalty perks far exceeding budgeted levels, allowing management to address whether to continue spending $2.4M beyond budgeted levels or to alter reinvestment expense rate moving forward.
EARLY CAREER SUCCESS
The Reserve Club Del Webb Sun City Palm Desert Desert Horizons Country Club The Vintage Club, Indian Wells, CA
Controller
Established accounting systems, internal controls, and books of record from scratch for highly exclusive organizations. Coached, mentored, and guided junior team members, promoting professional development and operational excellence to continuously enhance internal and external customer experiences. Flexibly addressed specific business needs, such as debt restructuring and change management.
●Provided accounting leadership during clubhouse and golf course construction for real estate development catering to high-net-worth individuals including Bill Gates; assumed position of Controller of club with 300 employees. (The Reserve Club)
●Seamlessly led Controller function for two country club clubhouses with restaurants and golf courses with responsibility for managing accounting staff of six. (Del Webb Sun City Palm Desert)
●Ran books for Indianapolis 500 race team led by driver Jimmy Vasser. (Desert Horizons Country Club)
●Motivated and guided accounting staff of five while overseeing financial activities of two championship golf courses where debt restructuring occurred. (The Vintage Club)
EDUCATION
Master of Business Administration (MBA), Accounting
Bachelor of Science in BioChemistry
Cal State University – Fullerton Fullerton, CA
LICENSES & CERTIFICATIONS
Certified Public Accountant (CPA), State of California
TECHNICAL PROFICIENCIES
MS Office Suite (Word, Excel) ADP PayCom AccountMate SPI Orange SalesForce
Galaxy Adaco MICROS OPERA TeamMate
AWARDS
Citizen of the Year (2014), Palm Springs Fire Department