DN

OBJECTIVE

Seeking a position where I can contribute my knowledge of business administration, technology, and cyber security knowledge, while continuing to learn through practical experience.

SKILLS

-Proficient in MS Office Products.

-Leadership

-Teamwork

-Solid understanding of JavaScript, HTML, SSL, IPsec, and SQL.

-Troubleshooting

-Wireshark, Snort, NMAP, Windows Firewall, Linux Firewall

-Proficient in various stems such as Nasco, Care Radius, UCSW, NCompass, and Source One.

-Data Entry

-TCP/IP knowledge

-Intimate knowledge of network infrastructure

-Knowledge of Tableau

DANNY NAIF

EXPERIENCE

CLINICAL CARE ASSOCIATE • HORIZON BCBSNJ • JULY 11, 2020 – TO PRESENT.

-Providing support to care managers/RN’s by implementing facilitation services for Medicaid patients within the Government Programs Department.

CALL CENTER REPRESENTATIVE • HORIZON BCBSNJ • AUGUST 2018 – JULY 2020.

-Performance expectations exceeded 100% every quarter. Negotiated directly with large group companies such as Merck, Novartis, and Pfizer. Handled customer inquiries regarding claims, benefits, and enrollment.

EDUCATION

MASTER’S DEGREE • JANUARY 2020 - TO PRESENT • SOUTHERN NEW HAMPSHIRE UNIVERSITY

-M.S. Cyber Security with a Concentration in Information Technology Management.

-3.8 GPA

BACHELOR’S DEGREE • AUGUST 2014 – MAY 2018 • FELICIAN UNIVERSITY

-Business Administration

-3.0 GPA

-2017 Deans List

CERTIFICATIONS

-FEMA IS-00916 Protecting Critical Infrastructure Against Insider Threats Certification.