Sonia Ortiz
**** ***** ******* **, *********, KY 40014
*******@****.*********.***
PROFESSIONAL SUMMARY
Recent software development graduate with training and experience in front and backend programming. Knowledgeable in a wide range of development languages and methodologies including Python, SQL Server, MongoDB, and web application languages. Bright critical thinker with a talent for learning quickly in a results-oriented environment.
EMPLOYMENT HISTORY
Subrogation Analyst, The Rawlings Company. La Grange, KY
Feb. 2016 – Nov. 2019
Work independently and solely responsible for KPI's.
Negotiate recoveries with attorneys, insurance companies & members in a collaborative effort.
Review & analyze health plan contracts for individual states and federal programs for recovery rights.
Use communication skills by telephone & email to gather supporting facts to recover funds.
Maintain client communication via letters & record correspondence to document file activity.
Complete daily tasks by using organizational, analytical, & time management skills.
Deliver exceptional customer service.
Student Manager, Murray State University. Murray, KY
Aug. 2014 – Jan. 2016
Train new student employees and delegate tasks to staff of ten or more.
Document events that occur at work, such as attendance, transfer sheets, accident reports.
Entrusted with monetary deposits as well as closing and opening responsibilities.
Responsible for ordering goods when needed, creating new recipe ideas, and conducting sanitation inspections.
EDUCATION
Maryville University, St. Louis, MO
Master of Science, Software Development, Dec. 2020
Murray State University, Murray, KY
Bachelor of Science, Nutrition, May. 2015
SKILLS
SQL Server
Agile & Scrum methodologies
HTML5/CSS
Python
Javascript
AWS