Nicole Susie
Dependable and detail oriented professional with 5+ years of retail management, maintaining and recording financial records, and regulating inventory levels. Overseen multimillion dollar businesses while maximizing profitability, and consistently meeting sales goals. Approachable and inquisitive, thriving on multitasking, team work, and exceeding expectations. Experience
2019-06 -
2020-06
Assistant Department Manager
Nordstrom: NYC
Supervised Handbags/Tech Accessories department at $11.3M (largest volume department in the company)
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Exceeded planned opening day by 35%; largest reported department increase opening day
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Recruited and developed brand new team on service, selling skills, and professional growth
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2019-04 -
2020-07
Assistant Department Manager
Nordstrom: San Francisco Centre
Managed the Young Contemporary and Lingerie Department at combined
$6.5M
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• Promoted two selling employees for management positions Lead department KPIs including rewards, sales per hour, and product sell through
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2018-12 -
2019-04
Department Manager
Nordstrom: San Francisco Centre
Oversaw the Handbags & Designer Handbags department at combined
$3.5M
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• Exceeded monthly sales goal of February '19 in Designer Handbags at 967%
• #1 regional door in “Tote,” category due to outpaced sell through 2017-09 -
2018-12
Department Manager
Nordstrom: San Francisco Centre
Managed the Topshop Department at $1.5M and ranked #15 in volume nationally
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• Promoted employee to Regional Customer Service All-Star Surpassed volume goals in the months of January '18 up 9.5% and April '18 up 5.1%
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Collaborated with UK offices to insure visual merchandising and product levels
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2016-09 -
2017-10
Assistant Department Manager
Nordstrom: San Francisco Centre
• Supervised the Individualist/Via C department at $4.5M
• Exceeded the annual Anniversary Sales 2017 event up 2%
• Leader in KPI of digital selling and employee sell through Education
2012-08 -
2016-05
University of Arizona
Bachelor's Degree in Retailing & Consumer Sciences Minor in E-Society and English
Personal Info
Address
14 Avenue A Apt. 15
New York, NY
10009
Phone
*************@*****.***
Skills
Budget Managing
Financial Reporting
Inventory Control
People Development
Microsoft Office Software
SEO