Administrative Office Specialist

Kaina Trillos

Orlando, FL • 407-***-**** • ***************@*****.***

Professional Summary

Attentive customer service representative with 3 years of experience in achieving customer service satisfaction and customer retention goals by attending to customer needs in a fast-paced environment. Independent and efficient team player seeking a role offering increased responsibility.

Skills

Fluent in English & Spanish

Proficient in Outlook, Publisher, and Access

Certified in Microsoft Word, Excel, and PowerPoint

45 WPM

Diligent with exceptional work ethic

Excellent customer service skills

Information Technology Assistant

Work History

Sales Representative 01/2019 to 01/2020

Amway – Orlando, FL

• Work remotely

• Marketer: spoke with customers in various locations to promote products

• Promoted via email, phone, and social media.

Cashier Customer Service 07/2017 to 02/2018

McDonalds – Orlando, FL

Cook and prepared food items in fast paced, high volume environment

Cashier: took orders and processed cash, credit/debit payments

Cleaned and sanitized work area

Cashier Customer Service 03/2020 to 05/2020

Burger King – Orlando, FL

Took customer orders and used POS to complete sales transactions

Cooked and worked on several order simultaneously

Served orders to customers at tables, counter, and window

Retail Store 06/2020to 07/2020

Rainbow – Orlando, FL

Helped customers try on or fit merchandise

Answered questions regarding the store and its merchandise

Opened and closed cash registers and performed tasks such as counting money.

Education

Dr. Phillips High School – Diploma August 2014 – May 2017

Orange Technical College – Orlando Campus August 2019 – October 30, 2020

Administrative Office Specialist Program / Information Technology / Front Desk Specialist /Assistant Digital Production Designer

Volunteer Work

Brookdale Assisted Living Facilities- August 2016 – April 2017

Contact this candidate