Front Desk
Resume:
Stephanie Victoria Clancy
Miami, FL 33196
Cell: 305-***-****
Email: *********@*****.***
Skills highlighted
Having a professional manner with an emphasis on hospitality and guest services
Training of new hires focusing on service recovery and compliment and complaint resolution
Award winning excellent customer service recognized by Marriott and The Ritz Carlton company
Advanced Typing Skills (85 Words Per Minute) and Microsoft office
Education
Associate in Arts with highest honors in Psychology
Miami Dade College – Miami, FL
Bachelor of Science in Hospitality Management
The University of Central Florida, Rosen school of Hospitality Management – Orlando, FL
Professional Experience
Physician Practice Patient Representative 2, Miami Orthopedics & Sports Medicine Institute / Call Center Agent for Miami Orthopedics Sports Medicine Institute
Baptist Health South Florida – Miami, FL
Concierge and Guest Relations Coordinator
The Ritz-Carlton - Coconut Grove, FL
Vacation Rental Supervisor
Ocean Reef Club – Key Largo, FL
Recreation Coordinator
Marriott’s Harbour Lake Resort - Orlando FL
Human Resources Coordinator Intern
Hilton Walt Disney World Resort - Orlando, FL
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