Digital Marketing, Content Management, Data Analytics,Creative Writing
Resume:
Jasmine Edwards
Digital Marketing Specialist
Self-motivated professional with 3+ years of experience in customer service and account management. Currently providing client support on social media advertising, content creation, day-to-day management and growth analytics. Relocating to San Diego, CA. jasmineedwards923@gmail.c
om
Reno, NV
linkedin.com/in/jasmine-
redwards
instagram.com/renosocialme
dia
SKILLS
Google Ads
Google Analytics
Hubspot Content
Marketing
Microsoft Word
Google Spreadsheets
Customer Service
Time Management
Eagerness to Learn
People-Oriented
WORK EXPERIENCE
Digital Marketing Specialist
Reno Social Media
03/2020 - Present, Reno, NV
Reno Social Media works with local small businesses to help strengthen their digital marketing strategy and transform their online presence.
Constructs a 90 day social media content strategy tailored to the client's brand Develops brand awareness and online presence by creating content, captions, and hashtags Engages with others on social media platforms to expand the account's reach and increase its growth
Runs paid media ad campaigns
Analyzes key metrics and and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO, and social advertising campaigns Customer Success Associate
Figure Lending LLC
08/2019 - Present, Reno, NV
Figure is a financial technology start up who offers digital fund services powered by blockchain. Handles inbound and outbound calls and emails to assist customers with payments and provide knowledge on our servicing processes
Coordinates with other lenders to review and approve subordinations for mutual customers Works closely with the Team Lead and Director of Servicing to help build out our department Consistently ranked in the top 20% of total operations department for KPI (performance metrics) each quarter
Received top monthly award for achieving the highest KPIs among peers Customer Success Manager
Jumper Media
05/2018 - 05/2019, San Diego, CA
Jumper Media is an agency who works with clients to help improve their Instagram platform and expand their reach Managed over 250 social media accounts and worked with business owners, influencers, and creatives to restructure their Instagram page and implement a growth strategy Instructed clients on best creative content practices unique to their brand and researched client's target audience to develop an effective social media marketing plan Recognized by members of the company and received the top monthly award for demonstrating the core principles of Creating Value and Questing the Status Quo EDUCATION
Bachelor of Science in Psychology And Minor in Business University of Kansas
08/2012 - 05/2016, Four-year Division 1 Student
Athlete in Track and Field
Achievements/Tasks
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