Natalie Sher

760-***-**** adii5r@r.postjobfree.com

Intelligent and hardworking Software Quality Assurance Engineer with more than 6 years of experience in testing seeking an opportunity to utilize extensive skills in delivering great applications.

SUMMARY:

•Extensive experience in testing embedded software on Android, iOS and Windows devices

•Experience in testing Mobile, Web, Cloud and Server side Applications

•Strong knowledge and understanding of QA life cycle from Requirement analysis to User Acceptance Testing

•Experience in developing test plans, test scripts based on User Requirements and System Requirements Specifications

•Proficient in Functional, Integration, Regression, User Acceptance, Security, and Performance testing

•Working knowledge of software development life cycle

•Ability to learn new technologies and challenging concepts quickly and implement them

•Proven organizational, analytical, and communication skills (verbal and written)

AREAS OF EXPERTISE:

Test Strategy & Coverage Research Test Methodologies Wireless Communication Systems

Root Cause Analysis Test Case Development Software Quality Assurance

Defect Management Testing and Results Analysis Data Accuracy

EXPERIENCE

Denso international America, Software Quality Engineer August 2016 – Present, San Diego, CA

Perform user-focused functional testing between smartphone apps and Infotainment Systems

Testing and Qualifying functionality of Infotainment Systems (Lexus, Toyota, Mazda)

Identifying missing requirements and escalate to upper management using bug-tracking system

Troubleshooting of reported defects, capture device logs and report to developers

Perform User Acceptance testing in the Validation environment

Create Test Plan, Test Cases, and Test Summary report for the regularly scheduled releases

Perform user-focused testing on Prototypes provided by vendors and report back on characteristics that are most important for customers

Collaborate with development teams to improve and enhance current and future products by submitting an enhancement request using bug-tracking system

Working with offshore teams in Japan and other locations across the U.S.

Troubleshoot production issues

Consult the support team on applicable workaround in order to resolve a ticket.

Microsoft Mobile, Software Quality Engineer February 2015 - September 2015 San Diego, CA

Troubleshooting of reported defects, capture device logs and report to developers

Performing Functional, Regression, Smoke, Integration, Performance and User Acceptance testing

Participating in daily scrums and sprint planning meetings

Creating and executing functional test cases, and logging bugs into tracking systems

Testing mobile applications on Windows Mobile phones for different carriers (Verizon, ATT, T-Mobile, etc)

Performing application functionality testing and GUI testing for mobile devices. SMS, MMS, GPS.

User interface menus, multimedia applications, Bluetooth, OTA updates

Testing network connectivity for different cellular bands and call quality

Attended meetings with the team over project related information sharing and making suggestions in improving team’s productivity

Analyzed Business Requirement Documents to get a better understanding of the system from a technical and business perspective

Mentor team members in my areas of expertize

Applause, Software Quality Engineer May 2013 – February 2015

•Desktop support and troubleshooting find any core functionality; Mobile learning app that is targeted to children in preschool, pre-K and kindergarten (ages 2-6). The curriculum includes reading, math, science, social studies, art and music. Usability testing, Exploratory Testing, Regression Testing, Security Testing.

•Mobile Communicator app testing for smartphone/tablet (network independent push-to-talk (PTT) handset for secure, real-time PTT voice communications anywhere)

•Mobile game Testing Social Rewards and Entertainment Localization Testing, Exploratory Testing, Regression Testing

•Mobile Sport application: enables sports fans to quickly discover the most exciting games going on right now in their favorite sports/leagues

•Desktop application testing, the site-wide video player testing, functional testing, exploratory testing, regression testing

•Web private network testing where friends can share service professional contacts and get reliable recommendations from one another. Exploratory, Security, Regression, Performance Testing.

Project: Testing web/mobile video-streaming international application.

•Test web-based Video-on-Demand application which combines video streaming of movies and TV shows with social networking and e-commerce elements, allowing users to watch videos as well as sell their own videos for watching and/or downloading in the different environments and platforms Silverlight, Macintosh, Windows Media Player, Adobe Flash

•The scope of testing included functionality, GUI, usability, browser and operating system compatibility, regression, build acceptance, basic security check

•Comparison analysis of the cable versus Wi-Fi connection for Standard (500 kbps) and High definition (1000 kbps)

•Executing, updating and maintaining automated test cases using Selenium IDE

•Creating and maintaining comprehensive test plans and corresponding test cases for assigned features and components, update for new releases

Millennium Health, SQA Tester June 2013 – September 2013 San Diego CA

•Tested functionality, boundary conditions and error handling

•Wrote easy-to-follow bug reports and monitored their resolutions status in Bugzilla

•Working on optimizing the user experience issues: Accessibility, Page Layout, Navigation, Paging, Headings, Scrolling, Titles, and Labels, Links, Text Appearance, Widgets, Graphics, Images, and Multimedia

•Writing test plan, test summary report, and test scripts to validate the data transfer procedure

1995 - 2008 Clinical Nurse Coordinator EV Ukraine

Performed functions to coordinate and formalize a multidisciplinary structure and process that assures accountability for specific patient care outcomes through assessment, planning, coordination and referral of services within specific time frames. Filed documentation as required by pharmacy regulations. Assured continuous monitoring and confirmation of service delivery and evaluation of healthcare services for the patient and family. Collaborated with the multidisciplinary team, utilizing clinical outcome data to support innovative and cost-effective changes to practice and to the healthcare system.

EDUCATION

1994 Bachelor of Science in Nursing programs, Medical College, Ukraine

2011 - 2013 Palomar College CSIS – Computer science

TECHNICAL COMPETENCIES:

Platforms: Windows 8/10, Mac OS X, Android, iOS

Browsers: Internet Explorer, Firefox, Chrome, Safari, Opera

Bug Tracking: Bugzilla, Jira

Test Management: HP Quality Center, TestLink

Tools: Lumia Software Updater Pro, Field Medic, Nzilla

Applications: MS Office, Google Docs

REFERENCES AVAILABLE UPON REQUEST

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