Customer Service Representative
Resume:
Heather Fiore
Mundelein, IL
********@*****.***
EXPERIENCE
Pet Sitter/Customer Service
Snaggle Foot Pet Sitter and Dog Walker
September 2019 to Present
Data Entry/Customer Service Representative
Life Safety Power - Mundelein, IL
February 2018 to September 2019
Answered phones, took orders and assisted customers
Processed purchase orders
Entered and updated existing customer information in database
Reviewed all purchase orders for accuracy and delivered to the warehouse
Issued RMA’s
Pet Sitter/Customer Service
Heather’s Dog Walking - Mundelein, IL
August 2016 to Present
Pet Sitter/Customer Service
A Walk For All Seasons - Vernon Hills, IL
March 2014 to August 2016
Accountant
Arlington Computer Products - Buffalo Grove, IL
June 2007 to January 2013
Accountable for full-cycle accounts payable processing
3 way match
Weekly volume of 500 payables
Executed weekly check run and prepare checks for mailing
Handled cash application duties and collection calls to customers
Reviewed and coded employee expense reports for payment
Worked with the purchasing department to gather updated pricing information on products
Entered sales orders
Investigated and resolved invoice discrepancies, applied credit as needed
Executed daily invoicing of drop ships and warehousing
Entered and matched debit/credit memos and re-bills in a timely manner
Corresponded with vendors and customers regarding payment disputes
Assisted Sales Department as needed
Updated daily transaction registers
Used Sage MAS 90/200 & Quicken to process journal entries for the month end close
Accounting Support
Xsys, Inc - Valparaiso, IN
August 2006 to May 2007
Handled full cycle accounts payable (matching, batching, and coding of invoices)
Organized invoices for weekly processing
Assisted with the Cash Applications process and collection calls on outstanding invoices
Prepared monthly bank reconciliations
Assisted with monthly and quarterly general ledger reconciliation work
Reviewed and processed timecards for employee payroll
Processed Purchase and Sales orders
Executed credit and debit memos
Researched and reviewed errors encountered while running modules in Sage MAS 90/200/500 Gained experience editing and creating Crystal Reports
An assortment of administrative duties
EDUCATION
Business Administration /Finance
Strayer University Online - general coursework
SKILLS
Sage Fishbowl MS Office (Word, Excel, Outlook) Epicor
REFERENCES
Available upon request
Contact this candidate