Engineer Analyst

MANASA EDAVALLI

adii2l@r.postjobfree.com 619-***-****

BUSINESS ANALYST

Diligent, personable, and creative IT professional with master’s degree focused in computer science and project management; over 4 years’ combined experience as an Automation Engineer and Business Analyst. Possesses both technical skills to properly communicate business/technical requirements to engineers and customer service/relationship building skills to acquire, enhance and gain lifelong clientele by meeting and exceeding business partner criteria.

HIGHLIGHTS/QUALIFICATIONS

o Proven ability to communicate effectively with people of diverse cultures and backgrounds. Demonstrated ability to manage even the most challenging situations with diplomacy and ease. o Result oriented & instrumental as part of the team to complete high-profile projects for Arrowhead, SDGE & Verizon in fast paced intense environments with timeliness and 100% accuracy, demonstrating product to business partners with utmost professionalism. o Proficient in writing user stories with attention to detail and accuracy to ensure user requirements are delivered right the first time. Transform design documents into functional business requirements.

o Receive recognition for superb critical thinking skills and ability to implement newly learned information/applications achieving mastery at an unprecedented pace. o Deliver quality software to client standards on schedule; possess experience in gathering requirements, defining business processes, UML modeling, sequence diagrams, activity diagrams. o Applications/Software/Languages/Environments: Selenium IDE/WebDriver/Grid, UFT, Jenkins, Appium, Java, XML TestNG, Accurev, Micro focus UFT, HP ALM, Azure DevOps, SharePoint, VB Script, MS Office, Confluence, Excel, Jira, MS Visio PROFESSIONAL EXPERIENCE

Business Systems Analyst Client: Arrowhead General Insurance San Diego, CA 2020-Present o Identified and proposed changes to the systems and workflows based on the areas in which adjustments are deemed needed.

o Created user stories and acceptance criteria. Created and maintained scrum team backlog and approved developed functionality.

o Interacted with development teams and other business owners o Lead facilitated the sessions with business users to identify system enhancements. o Tracked project progress through project schedules, project reports, meeting agendas, and other reporting.

o Communicated with project team and external customers. o Assisted with organization of release dates for version updates. o Created documents and train end users on systems enhancements and new programs. o Tested the installation of new version releases. o Applied technical concepts and QA methods in each project. Business Analyst/ Automation Engineer Client: SDGE San Diego, CA 2019-2020 o Identifying and researching specific requirements to add to software, saving customer time, increasing profitability and performance.

o Collaborating cross-functionally with business partners, stake holders, scrum master and testing team to ensure quality from start to finish and to deliver on the value of the brand and business goals.

o Achieving successful gain in business by reviewing prospective customers’ current software and demonstrating how our software will meet their needs (business processing analysis). o Diagraming workflows for ease of navigation; performing UI automation on multiple applications using Micro focus UFT.

o Creating and maintaining Automation Framework for Web using Java and VB script. o Writing product story and acceptance criteria for SDGE for major client STORM; receiving recognition for attention to detail and accuracy, improving client satisfaction. o Managing the backlog including building, prioritizing and refining in Azure DevOps, analyzing customer requirements and articulating them as user stories in Azure DevOps-application. Business Analyst/Automation Engineer Client: Verizon Piscataway, NJ 2018-2019 o Performed end-end automation of retail Point of Sale Order Management Systems (POS). o Executed QA processes and maintained an exceptional level of quality, efficiency, and effectiveness in the deliverables of each product sprint.

o Contributed to JAD (Joint Application Design) sessions with product management and business partners, to produce high quality deliverables.

o Converted existing high-level business requirements into detailed design UML diagrams used by developers, testers, and data architects to create applications. o Collaborated with executive, product management teams and vendors to enhance software and develop growth strategies.

o Tested newly developed software to verify the meeting of requirements and functionality for the end user.

o Worked directly with business partners/stake holders to provide training and support. o Managed lifecycle of software development. Acquired customer feedback of BETA versions in development stage of software.

Test Automation Engineer Client: Office Depot Boca Raton, FL 2017-2018 o Executed browser compatibility and regression tests using Selenium WebDriver for testing UI for every new build release.

o Performed manual and automated end-end testing, verified and validated that the product met user requirements.

o Identified, reported and tracked defects using JIRA test management tool. o Developed test code in Java language using Eclipse and TestNG framework. o Set up the automation framework using Selenium to run test cases in multiple browsers and platforms.

QA Engineer Client: Sun Trust Bank Atlanta, GA 2016-2017 o Supported development teams to perform root cause analysis of issues. o Developed and executed manual test scripts, test automation against defined requirements. o Created detailed, comprehensive and well-structured test plans and test strategies. o Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback.

o Estimated, prioritized, planned, and coordinated testing activities. EDUCATION:

Masters: Applied Computer Science Frostburg State University Frostburg, MD 2016 Graduated with Honors 3.8 GPA

Bachelors: Information Technology JNTU Frostburg, MD 2015 Graduated with Honors 3.8 GPA

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