Muhammad Siddiqui

Inglewood California 424-***-**** adii2c@r.postjobfree.com adii2c@r.postjobfree.com EDUCATION

Bachelor of Computer Information Technology. Expected Graduation: May/2021 California State University, Northridge, CA

High School Graduated June/2016

Inglewood High School

GPA 3.50

Honor roll all four years

EXPERIENCE

Pacific aviation El Segundo CA November 2016-November/2020 Customer service lead (40hours/per week)

• Asist with passenger enquiries about flight department and arrivals.

• Each passenger brings their carryon and belonging.

• Taking care of people with special needs and unaccompanied children.

• Calming and reassuring nervous passenger.

•

Robert half LA forum 0ct/2020-Nov/2020

IT support (32 hour/ per week)

• Manage PC inventory, coordinate technical user technical support, and monitor error logs, back-up equipment, and system users.

• Broad knowledge and repeated success installing, troubleshooting, and upgrading hardware, software to make sure there busines run strong.

• Track record of success identifying inaccuracies and technical issues within digital assets while implementing corrective solutions to resolve systematic errors.

• Skilled team leader and trainer with a track record of directing direct multiple tasks effectively to ensure on target completion of all deliverables.

• Outstanding interpersonal and communication strengths leveraged to train users, troubleshoot system issues and ensure total client satisfaction.

Kohl’s California, Westchester August 2015 – Nov 2017 Shoes sales Associate (16 hours/ per week).

• Handling cash and help on check out.

• Online ordering and in store finding items.

T J Maxx California, Westchester oct 2014- June 2015 Shoes Sales Associate (16 hours/ per week)

• Help with ordering online and in store finding items.

• Answering phone calls about the sizes or shoes

• Help with register(cashier)

SKILLS INTERESTS

Microsoft Office (Word, Excel, Access, PowerPoint, Outlook), Salesforce, Systems development life cycle, Enterprise resource planning, A + certificate, CIT Fundamentals. Fluent in English, Hindi, Urdu

Interests: Hiking, biking, traveling, movies