Louis A. Williams Jr. www.linkedin.com/in/louiswilliamsjrb8ba7b13 8242 South Emerald Avenue Chicago, Illinois 60620 773-***-**** **************@*********.***
SUMMARY
Microsoft Office Specialist (MOS), with extensive experience in administrative operations, data entry and analysis, communications, research and reporting, quality control, and maintenance. Skilled in various computer applications (including, but not limited to Word, Access, Excel, PowerPoint, Outlook, Adobe, cloud data storage/retrieval), SalesForce. Typing 50wpm, Data Entry 9500 kph. Training. Quickly develops action plans to address issues.
LICENSES/Certifications
Microsoft Office Word, Microsoft Office Excel, Microsoft Office Excel Expert, Microsoft Office Access, Microsoft Office PowerPoint.
EXPERIENCE
Beacon Hill Staffing, Chicago, Illinois
Temporary Administrative Assistant, February 2020 – Present.
Various administrative assignments (Data Entry, Reception, Event Registration).
Professional Transportation, Inc., Chicago, Illinois
Dispatcher, October 2014 – January 2020
Assigned driver trips verbally or via computer dispatch system (“CREW”.) Coordinated driver pick-up and drop-off times with all concerned parties (customer, driver, management, etc.) Tracked PTI vehicles via geo-tracking system (“GeoManager”) for efficient fleet utilization. Training. Summary shift report data entry, generation and distribution.
Professional Transportation, Inc., Chicago, Illinois
Driver, June 2013 – October 2014
Provided ground transportation for railroad crews, misc. record keeping, new employee training/orientation.
Chicago Career Tech (now known as Skills for Chicagoland’s Future), Chicago, Illinois
Microsoft Office Specialist Program Participant, May 2012 – November 2012
Completed experience-based learning program to become proficient and obtain certifications in Microsoft Office 2010 applications, which included Word, Excel, Access, Outlook and Power Point. Completed hands-on learning internship/assignment with GRANDFamilies Program of Chicago.
Chicago Transit Authority, Chicago, Illinois
Bus Operator, February 2009 – June 2011
Public transit bus operation, customer service, safety procedure adherence.
Chicago Transit Authority, Chicago, Illinois
Laborer, May 2008 – February 2009
Performed janitorial and shop-maintenance duties.
Chicago Transit Authority, Chicago, Illinois
Warranty Clerk, October 2001 – May 2008
Managed collection, coding, data entry, analysis, and reporting of bus repair data. Developed and maintained record management and database files. Performed warranty claims processing. Report generation. Special projects.
EDUCATION
Malcolm X College, Chicago, Illinois, Computer Science, Accounting, and Statistics.