Sales Store Manager

Ellen Siegfried

** *. ********* ***** **. Ofallon, MO. 63366 314-***-**** *****.*********@*****.*** Objective

To begin a challenging career in that builds on my 5+ years of experience as a team leader and model for exceptional customer service and allows me the opportunity to expand my skills and open my options for advancement. Qualifications Summary

Sales professional with 9+ years of experience in the retail industry including 5+ years of management. Proven track record of sales goal achievement, successful brand representation, ensuring customer loyalty and motivational team building to drive profitability. Experienced leader and retail manager, as well as a licensed real estate agent, with a constant focus on customer relations management (CRM), effective coaching/training employees for continued growth, operational proficiency including Microsoft Office, time management, and a strong history of creating a positive environment for both customers and employees. Education

· Bachelor of Arts, English, Missouri State University

· 48 Hour Missouri Salesperson Pre-Examination Course

· 24 Hour Missouri Real Estate Practice Course

· Completed and passed the Missouri State Salesperson Examination Experience

SALES LEAD STILA COSMETICS OCTOBER 2019-MARCH 2020

· Responsible for sales within the St. Louis market.

· Promote brand in multiple retailers and adjust sales tactics to meet the criteria of each store culture

· Monitoring weekly sales reports individually as well as with the team to cultivate sales strategies SALES LEAD STRIVECTIN SKINCARE OCTOBER 2019-OCTOBER 2020

· Responsible for sales within the St. Louis market

· Monitoring weekly sales reports individually as well as with the team to cultivate sales strategies ACCOUNT EXECUTIVE MARIO BADESCU SKIN CARE SEPTEMBER 2017-JUNE 2019

· Responsible for overseeing sales and product promotion for a multi-unit district within 6 states. Plan and execute promotional events, educate customers and retail staff, ensure continual sales growth and brand awareness.

· Create comprehensive action plans tailored to specific retailers using performance reports (KPIs) to build profitable selling strategies that fit the needs of each management team.

· Schedule store visits to optimize presence within store and minimize “travel time” for myself and contract employees throughout each of the 6 states I oversee.

· Recruit and hire contract employees in my territory. I am responsible for developing their schedules and supervising their sales performance by comparing weekly payroll invoices, sales reports, and store feedback.

· Maintain an open line of communication with corporate team on weekly basis for brand updates and retail market changes.

· Promote the Mario Badescu brand in any sales interaction both in store and out, and networking to grow my profits week over week.

· Educate and train in group and individual settings. Trainings are tailored to fit the needs of each retailer to ensure I speak to the information that will keep the specific culture profitable. STORE MANAGER BARE MINERALS SEPTEMBER 2015-SEPTEMBER 2017

· Responsible for full-cycle management: reached store objectives by teaching strong sales strategy, maintained organized systems to complete daily tasks and created an environment with a common goal to offer superior customer service.

· Built individualized reports based on personal sales records for 15+ employees in order to communicate performance successes and areas of opportunity to increase productivity.

· Interpreted daily/weekly/monthly store sales reports (traffic patterns, dollars spent, specific items sold) and created goals based on my findings to achieve the highest possible profitability for my store, this included monitoring payroll and maintaining business needs.

· Awarded for customer service excellence for Midwest District in 2016 by supervisor and aided in the “roll out” of new management policies.

· Delivered presentations for managers and several superiors at multiple conferences to convey my team’s performance as well as personal management and sales approach.

· Strategically created schedules for all employees weekly to ensure profitable staff placement while sustaining a contented team by accommodating personal requests when business needs were met.

· Established a concise method of new-hire orientation that allowed each employee to engage in all facets of their job description within the designated training time allotted.

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ASSISTANT STORE MANAGER BARE MINERALS OCTOBER 2014-SEPTEMBER 2015

· Responsible for assisting full-cycle management: reached store objectives by assisting in teaching sales strategy, promoting and establishing a culture of superior customer service.

· Assisted in new hire orientation and training by defining company policies and thorough product knowledge.

· Responsible for a meticulously clean and organized store and ensured that company-wide visual directives were upheld.

· Coordinated store events for product launches.

· Supervised product inventory by using store generated inventory reporting as well as hands-on counting and corrections to protect appropriate stock levels.

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