Customer Call

MOHIT CHANDRA

Address :- ***A, Sri Balaji Residency Mob. No :- +91-965*******

Ahinsha Khand, Indirapuram, Ghaziabad Email:- *************@*****.***

Zip code :- 201014

Objective:-

Work in a dynamic and creative environment with a team of skilled and motivated professionals, so I can gain valuable professional experience as well as exploit my potential to the fullest. I endeavor to mingle academic knowledge with team management and leadership skills by contributing constructively in a professional environment while augmenting my knowledge.

Education:-

Qualification

Board/College

Year of passing

University/Board

Master of Commerce

M.B.P.G .college, Haldwani

2014

Kumaun University

Bachelor of Commerce

M.B.P.G. college, Haldwani

2012

Kumaun University

Intermediate

G.I.C. Banna

2009

Uttarakhand board

Secondary

G.H.S.S Bhorsa

2007

Uttarakhand board

Experiences in Works, Role & Responsibility:-

Ability to work for team with my great responsibility.

Ability to take risk for my assign work of the company.

Ability to work for my strength to complete my tasks within the dead line.

Professional Experience:-

1CSE at Tech Mahindra

Tech Mahindra Pvt. Ltd., From 3rd Nov.2018 to 23rd July 2020 Noida – 64, UP.

It’s an inbound process, where we have to take customers inbound calls & resolve their queries.

Here we are responsible to make modification, baggage addition, cancellation and many more other things.

We are also responsible to maintain the record of every call.

2CSE at Tech Mahindra

Tech Mahindra Pvt. Ltd., From 27th June 2017 to 30th Aug 2018 Noida – 64, UP.

It’s an inbound process, where we have to take customers inbound calls & resolve their query’s.

Here we are responsible to make modification, baggage addition, cancellation and many more other things.

We are also responsible to maintain the record of every call.

3 TSO at Ienergizer

Ienergizer From 8th Sept. 2015 to Feb 2017, Noida -60, UP.

It is an Inbound process, where we have to receive call from Customer for Booking the order for product.

Explain about products or services and solve the queries of customer.

Maintain records of every inbound calls and orders.

STRENGTHS:-

Good command over analysis.

Good calculation tactics.

Never give up attitude.

Always do smart work.

Personal Details:-

Father’s Name : Harish palariya

Date of Birth : 15th Jan 1992

Sex : Male

Marital Status : Unmarried

Religion : Hindu

Nationality : Indian

Permanent Address : Village- Bhorsa, P.O.- Amritpur, Distt.-Nainital,

(Uttrakhand), 263126,

Mob: +91-965*******

Disclaimer:-

I hereby declare that all the above information provided by me is true to the best of my knowledge.

Date: / / Signature:

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