Network Engineer Desktop Support

Summary:

• Able to work in the most demanding environments, configuring, troubleshooting and providing recommendations for converged local and wide area networks.

• Highly appreciated Professional, available for 24X7 to handle any critical cases.

• Excellent negotiation, inter-personal, communication and team building skills. Professional Qualification:

School / Degree Institute Major and Specialization Percentage B.E in ECE(2013-2017) Erode Sengunthar

Engineering college

Erode

Electronics and

Communication Engineering

69%

Higher Secondary

(2011-2013)

Vivekanada

Vidyalaya Matric Hr

Sec School, Tiruppur

Computer Science 83.5%

SSLC (2010-2011) Kathiravan Matric Hr Sec

School

State Board 90.1%

Certification:

• A+ (Hardware), N+ (Networking), CCNA (Cisco Certified Network Associate) at Alltechz Solutions Pvt Ltd, Velachery, Chennai.

Skill Sets:

• Server - ADDS, DNS, DHCP, Hyper-V, VMware, IIS, FTP Server, Print Server, WDS, WSUS, Remote Access.

• Networking – Routing (RIP, EIGRP, OSPF), Switching (STP, VLAN, VoIP), ACL, NAT, VPNTCP/IP, IPv4, IPv6, LAN/WAN, WLAN, Firewall,

• Operating Systems - Win Server 2012/2008, Win 8/8.1, Linux operating system.

• Configuring VLAN, INTER VLAN and VTP in switches.

• Configuring routing protocols such as STATIC, RIP Technical Skills:

• Tools/Applications : Cisco packet Tracer, GNS3, WireShark, VMware, VirtualBox, DSLAM,FTTH,GSM Modem, ADSL Router & Hub

• OS Platforms : Linux (Admin level), Windows.

E : adihsn@r.postjobfree.com

Ph : 944-***-****

ARAVIND V

No. 54/4, Perumal Street, Kottur, Chennai-85

Work Experience:

Organization : Telesonic Private Limited (BHARTI AIRTEL) Designation : Network Engineer (L2)

Period : May 2019 -

Organization : E-MERGE TECH Pvt ltd

Designation : L1 Desktop Support Engineer

Period : Dec 2017- Nov-2018

Responsibilities:

• Manage ticketing system: create, track, escalate and close trouble and/or infrastructure change tickets in footprints. Track activities of technical request to whom tickets were assigned to ensure request were resolved in timely manner meeting SLA requirements.

• Provide timely responses to client and management requests. Status updates on such requests need to be provided on a regular basis. Ensures problem ownership and promote end-user satisfaction.

• Verifying, and troubleshooting VLANs, Trunking on Cisco switches, inter VLAN routing and VTP.

• Installing security, data license file in high ended routers

• Installation and Management of Cisco Routers and Switches.

• Routing with Cisco series (800, 1700, 1800, 1900, 2900), HP router series (20-10, 20-11). Training activities:

• Build and Deploying and Windows Server 2008 & Windows Server 2012 Utility Severs.

• Installation and support for desktops with windows XP, 7 operating system.

• Maintenance of Active Directory Users and Computers (Creating and adding the users to concerned groups, Home Drive mapping etc.).

• Installation and configuration of Network Printers.

• Start and restart the services in windows server services

• Installation and trouble shooting of various Software applications.

• Installing, configuring and maintaining Cisco routers, HP routers switches and ASA firewall.

• Trouble shooting Hardware and software related issues on Router and switches.

• Basic Knowledge in Cisco Access point & controllers Achievements:

• Won District Level Chess Competition Twice (7th & 9th places).

• Completed “Dakshin Bharat Hindi Exam” Up to “Visharad Poorvardh”.

• Won Several Medals in Athletic events in Zone and District level Interschool Sports meet.

• Successfully applied for Patent Rights for our Final year project “Antitheft Security for Automobiles”. Personal details:

Date of Birth : 06-Aug-1995

Fathers’ name : Vellingiri. V

Marital status : Single

Nationality : Indian

Languages Known : Tamil, English and Hindi

Contact : 944-***-****, 908*******

Address : 15/11 Ayyan Nagar 5th street

Mangalam road, Parapalayam

Tiruppur-641604

Declaration:

I hereby declare that information furnished above is true to the best of my knowledge. Date: Yours Sincerely

Place: Chennai

Aravind. V

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