OBJECTIVE
To pursue a challenging and satisfying career in the industry and to be
a part of the progressive organization that gives me an opportunity to exhibit my technical skills and giving scope for career and financial growth.
PROFESSIONAL EXPERIENCE
Worked in BLEND STEEL ENGINEERING as Design Engineer (from June 2019 to Dec 2019).
Worked in Barclays Global Service Center as Process Associate (From Jan 2019 to Jan 2020). PROJECT DESCRIPTION
At Blendsteel :
As a mechanical designer, familiar with creating models before settling on the finished design. My role emphasize duties like improving manufacturing processes, collaborating with project managers, using CAD software, testing models, and finalizing designs. Designed models based on mechanical skills, design expertise, computer proficiency, teamwork and time management. Customer service orientation is also important as we need to consult directly with our clients. At Barclays:
Overseeing the management of Payment Protection Insurance Complaints within UK Retail Banking department. Ensure meeting / exceeding of service level agreements and agreed key performance parameters – Rebuilding Customer’s trust in the Bank. ROLES AND RESPONSIBILITIES
At Blendsteel :
Managed all phases of the design process for a multitude of products, components, parts, assemblies and subassemblies, including drafting, dimensioning, tolerancing, prototyping and documenting results. Known for quality excellence and a “do-it-right-the-first-time” design standard.
Commended for strengths in defining, assessing and satisfying complex product functional specifications and manufacturability concerns.
Designed component/module replacements for existing machinery that improved functioning and extended the life of equipment thought to be obsolete for a fraction of the total replacement cost. VENKATACHALAM S
E-mail: *****************@*****.***
Mobile: +91-917*******
At Barclays:
Troubleshooting Customer Complaints
Performing quality reviews on Application & Restructure process and Sending Letters to Customers
Part of Funds Transfer process and compensation refund issued to Customers along with the Final Response letter.
Handling adhoc works such as HM Revenue & Customs, Reopen survey, analyzing of Under payment & Over payment cases and reporting back the status outcome.
Process documents reviewed and changes have been highlighted to Line Manager and arrange for amendments.
Assisted Team Manager(s) in several occasions by identifying, analyzing and investigating adhoc activities like Overpayment & Underpayment in FT process, for Re-open survey. QUALIFICATION
Bachelor of Engineering–Mechanical Engineering from Rajalakshmi Institute Technology, Kuthambakkam, Chennai in 2017 with 6.99 CGPA.
HSC- Sir Ramaswamy Mudaliyar Higher Secondary School, Chennai in 2013 with 79.91%
SSLC- Sir Ramaswamy Mudaliyar Higher Secondary School, Chennai in 2011 with 87.40%.
Auto Cad, Creo, Catia, Ansys.
Oracle Developer Certification in Greens Technology, Tambaram.
SQL and PL/SQL Developer
ENVIRONMENT– TOAD, SQL*plus, SQL LOADER
Eminent record making achievement for creating most number of websites in one day with the
“Limca Book of Records”.
Participated an Eminent World Record under the Theme “World’s Biggest International Hands On Ethical Hacking Workshop” from Wikitechy and Microsoft Research community Group, Chennai.
SOFTWARE PROFICIENCY
TECHNICAL SKILLS:
ACHIEVEMENTS
Professional- Team work, ability of smart working, optimistic.
Behavioral- Hardworking, Dedicated to work.
Date of Birth
: 13/01/1996
Father’s Name
: Sekaran K
Marital status
: Unmarried
Nationality : Indian
Languages Known : English (read, write, speak), Tamil (read, write, speak) Permanent Address : 24/10, Saradha Nivas Apartment, kannaiya chetty street, Ambattur,Chennai-53
I hereby declare that all the above furnished details are true to the best of my knowledge and belief. STRENGTH AND SKILLS
PERSONAL DETAILS
DECLARATION
Date :
Yours faithfully,
Place : CHENNAI (VENKATACHALAM.S)